YA GOT A HAPPY GUY HERE..........
November 6, 2018
Most people have some fears and doubts about buying a car from ANY car dealer, so buying one from a mostly internet-based dealership probably scares you to death! Well....knock it off. Seriously. These guys just....ROCK!
I guess I'm a little more daring than some, because I felt fairly comfortable with the idea to begin with. Then after talking on the phone with Nick for about 2 minutes, it made me realize I was definitely in the right place. Bought a Tesla S coupe and the buying experience was phenomenal.
I don't even know where to start about Nick. One of the most caring customer service oriented guys you will ever have the pleasure to buy a car from. He is seriously the best and most honest person I have EVER dealt with when buying a car. Now THAT is saying something! I WISH I COULD STEAL HIM FOR MY BUSINESS! He's right on top of everything and he is in constant contact making sure every single detail is being handled. When he says he's going to do something.....it's done. He has a wealth of knowledge and leaves nothing to chance. Before the transport truck loaded the car for delivery to GA he even did a walk-around video and sent it to me. The guy.......is good. Like I said, his attitude about customer service is truly remarkable. He even told me "When the car is delivered I don't care WHAT time it is...even midnight.....call me and tell me if you are happy with it."
The Tesla arrived and EVERYTHING was just as described and promised. I'm LOVING this car and the experience with Private Collection Motors was BEYOND a 10+. I know. I Know. Hard to believe. Especially if you've had some of the experiences with "car salesmen" like I've had. I have nothing but great things to say about PCM. From my buying experience, I would recommend them to anyone. And the Tesla is pretty rockin' too!