I experienced a little hiccup with this dealership, but it was quicky resolved by Mr. Paul Nogrady. After speaking with Paul about my issue, he assured me that he would "make things right." I must say, Paul didn't make things right, he actually MADE EVERYTHING BETTER! The vehicle that I purchased was BETTER than the one I initially wanted. The experience that I had with him was BETTER than any of my other car buying experiences, and Porsche of the Mainline is BETTER than any other dealership I have dealt with. I cannot express enough gratitude to Paul, Frank, and Taylor. Thanks again for your professionalism.
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
The service department men are always so nice. Rich is a great mechanic and he came out and explained everything I needed to know about my car. He told me I would possibly need brakes next time which I appreciate getting a heads up on that. Everytime I call the department they are always able to fit me in.
My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
Mine was an entirely a long-distance transaction. Seeing the car I wanted in an Internet listing, I had an easy time dealing with the sales person, Mr. Cala. He was helpful and responsive. Paperwork concluding the transaction is a different matter. They have their procedures. For example, a document that required notarization was notarized when I went to someone and signed the document before her. No, says the dealership. The fact the document I signed conformed to the one they sent which said "subscribed before me" was not what they wanted. They wanted me to sign the document and then a day or so later their notary would sign as if I had been before her on the date by my signature. Also, I was required to sign a form that said that I knew as a fact that the dealership did not engage in predatory lending practices! Oh the legal advice they are getting! The information they gave me about the car, their willingness to arrange and pay for its shipment to me, and Mister Cala's efforts, compensated for the tyranny of their forms and procedures.
My sales associate Gary was absolutely the best. I have never been so relaxed and comfortable at a dealership before. He didn't just care about making a deal, he cared about making me a deal I liked. Truly the best!!!
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
It was a pleasure doing business you guys love the car I bought keep up the good work thanks will see you soon for service on the chysler
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