Used Cadillac for Sale in Fort Smith, AR

Called and they made an appt with me to have air bags replaced because of recall. Was in and out in no time.

Over all you should have new tires on your new car after spending all that money. After getting my car check out I was told that my tires will not pass my next inspection and my rear brakes were half way worn. Who needs to worry about that now after a week of purchasing.

I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question.

This car is extremely luxurious and powerful the best of both worlds!!! Highest level of comfort and technology.Has everything I could ever need or want in a vehicle

I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!

Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!

Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.

Friendly and efficient. Impressed with the Clean and pleasant atmosphere. Thanks for the coffee.

love it drove great safety protection good all a round big suv thank you my family and i thought it was classy suv and all the options drove great

My husband and I are Repeat Customers. We always get excellent customer service. The entire Crew is very friendly. They go above and beyond to make sure your Satisfied. Thank You so much, we love our Vehicles ❤

My daily driver is a 2011 CTS Sport Wagon - best car I ever owned. Like it so much I bought a 2010 CRS for my daughter. Mine has 195k miles and is still better than most new cars.

Honestly, my last trip to Orr for an oil change/tire rotation was not positive. It was only on my third trip to the service department that I was able to pick up my truck. Orr was new then. I'll chalk it up to teething problems. This time was a perfect experience. I dropped off my truck at 7:30 for an 8:45 appointment. I was promptly given a ride to work. A couple of hours later I received a call telling me that my truck was ready. I asked if they could deliver it to my work. Within 30 minutes I received a call that my truck was in the parking lot at my work. A couple of signatures and I had my truck. A perfect example of the meaning of customer service. Well done, Orr, well done!

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

I was out driving to different dealerships window shopping with a desire to buy a new small car. I was listening to the radio and a Harry Robinson live broadcast stated that there was a sale going on and all sales tax paid if a purchase was made by end of business. I made my way to the dealership and first spoke with the DJ James and told him that I had been listening and if I purchased a car that day, it would be due to hearing the radio advertisement. I was then introduced to Steve Hartwig and he showed me a 2017 Verano. After a lengthy discussion with Steve and Adam Archer, Steve showed me a 2014 Verano with only 17,000 miles. I decided on this vehicle and in short order I was sitting with Mike Hesson closing the deal. It was a very nice experience and no one was pushy. My first Harry Robinson purchase was a 1986 Pontiac Firebird, which I traded in for a 1990 Pontiac Grand AM, which I traded in for a 2005 Buick Regal; the latter I then traded in 2007. The Regal was the best car I had ever owned. I am glad to be back in a Buick. I was introduced to Bobby the detail specialist and was pleased to find that we both spoke the same language, gibberish! LOL I returned later to be trained on all the gadgets as my pilots license expired when I left the Navy in 96'. I wish I could remember the young ladies name, she should be recognized for her cordial and professional expertise in setting up my Bluetooth, IPod and OnStar. She did a great job! My thanks to you all.

Cadillac built this car with me in mind--an old guy that wants a performance car with a six speed stick I love it Im ordering speed parts now !

I've been a "truck" since 16; I'm 37. After spending a week borrowing my mom's Jeep, I knew I WANTED A JEEP. I began my search online and landed in my hometown of Fort Smith at Orr Auto Park. After researching trade value of my truck, I went in prepared. Phillip stay connected with me via email, phone and text the entire time. After spending 4 days driving by mom's Jeep, on day 5 I was driving my OWN Jeep! I'm driving it to Breckenridge, Co on Wednesday for its inaugural road trip. Thanks to Phillip/Orr for the the deal, the service and the many memories that are to follow! #jeeplife

just purchased car, private party with 30K miles on it. really immaculate 3.0 6 cylinder. plenty of pick up !.really wonderful comfort and just took it on 3 hr trip. fully loaded..second Cadillac for me and love the car and the comfort. does not disappoint !

Thank you, Orr Chevrolet, but especially Savanna Gilbreth (and an assist from Jared Tomlinson!) for helping me to buy my new Chevy Spark! Savanna went so waaayyy far and above to take care of literally everything for me...from answering my internet inquiry at 5:20 in the morning to picking me up at my home to sign off on this blessing! Savanna, you are my hero! I am hearing impaired and Savanna and Jared managed to make that not a problem. :) I am so loving this little car...named her Glory Be, and everyone that sees her knows she is the perfect car for me...retired but ready to roam now! There were probably a few others behind the scene so I say hat's off to the whole Orr Chevrolet family!

Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.

Your company wanted $5000 to replace lifters and Camshaft. I got a Brand new complete Jasper motor installed with 3 year 100,000 mile National Warranty for the same price!!!!! Example If I breakdown in California, The company pays 100% of all cost! Hint Hint,,,,,, I highly recommend for Orr Chevrolet to get their Own Tow Trucks!!!!! There is so much undercutting out There!!!!!!

I think its a fantastic truck. The luxury features and safety features are unsurpassed. Adaptive cruise control is the the perfect feature. Camera in the rear few mirror, is outstanding.

Our previous car was 1 year old and we hated it, premium gas, no get up and go etc etc. Our new Cadillac is wonderful, comfortable, handles well, no road noise. Night and day between our Mercedes.