My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
by happychappy0873 from Phoenix
December 4, 2018
The car is good for me and my family. It's what I wanted and my wife likes it s well. Its bigger than I thought it was
Everything and everyone at this dealership was awesome, I never felt like I was being pressured or forced to make a decision. They were very patient with me, and even when I got back to the finance department there were no tricks up their sleeve???s or hidden costs, perfect car buying experience definitely going to be my first stop next time I need a vehicle
Most Luxe practical car ever.
by Ajust07 from Chicago
December 27, 2018
This car has met all of my needs and then some. A luxe dream with so much practicality. I couldn't have picked a vetter model to go with.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
My first Cadillac
by Kevin from Bedford, MI
January 12, 2019
This car is absolutely beautiful. It drives very nice and the interior is very plush. I wish I would have bought one before now. Very comfortable and can’t wait to take a road trip in it.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
by Retired from Texarkana, Texas
November 18, 2018
This car was small in size, had all the accessories I wanted. Had only 9000 miles on it. The salesman and service people are great at Orr Chevrolet. I will always go back there to buy a car and for service. They are the best in Texarkana.
Scotty was great! My time was limited and he stepped right help to help in a very efficient manner! He was very accommodating and knowledgeable! I was able to get everything done on my schedule..... thanks for sharing your ???day off??? Scotty!
Worst Car I Have Ever Owned
by Cadillac CTS Performance 3.6 from Florida
December 30, 2018
I purchased this car new and was very excited as it was the most beautiful (and most expensive) car I ever owned. However, there were so many cosmetic problems with this vehicle it was ridiculous. Based on the vehicle's MSRP you would certainly expect a higher quality of craftmanship, which was not the case. The steering wheel stitching came apart and needed to be replaced. All the carbon fiber trim in the vehicle was replaced, the driver seat cover was replaced, the windshield was replaced, the headlights were replaced, the black and silver trim around all the windows was also replaced. In addition, this vehicle value devalued incredibly fast and did not retain much value. This has been the worst car purchase in my life and I will never own another Cadillac.
I purposely avoid dealerships due to all the hassles, but my experience at Earnhardt Cadillac Chandler was amazing. I saw a vehicle online and made some tentative contact, not expecting much as I had not bought from a dealer in over 25 years. Everything worked out in the process and I have my new-to-me vehicle which was awesome. The team, Peter, Andy, Luke, had everything ready for me so when I drove in from Tucson, all I had to do was inspect, drive, sign and head home in about 30 minutes. Awesome experience.
Great vehicle to own and drive.
by firstname.lastname@example.org from Tulsa Oklahoma
October 20, 2018
Great car to own and have for traveling. It drives better than any car I have ever driven. Smooth ride, it hangs close to the road, and it is quiet.
Highly recommend Barbara. She is the internet sales person and this is the second car I have bought through her at Arrowhead Cadillac. She makes it easy.
My Cadillac ATS is not my 1969 Fleetwood.
by Fedora Fan from Westerlo,NY
December 10, 2018
I’m retired and my son knew I was a fan of GM. He talked me out of a Chevrolet Impala and suggested the Cadillac. The price of the ATS was comparable to the upscale Impala. I’m closing on fifty thousand miles and I have had a few MINOR recalls (expected) and no operating issues. A safe bet! She’s a four turbo.
i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
A true roadster
by sci-fi-guy from bloomfield hills, mi
November 30, 2018
Drives like a sports car in comfort and style,can’t go wrong with a caddie.The 10 speaker bose system is awesome,love the navigation and cue system
I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 at Arrowhead Cadillac was the easiest, most congenial, and equitable deal I ever experienced. Mike, Carlton, Clint and Darcy were so professional, empathetic, knowledgeable, and pleasant it completely obliterates the age-old image of the unscrupulous car salesman. I, most definitely, will go back to Arrowhead Cadillac for my next purchase as well as highly recommend them to all of my friends and relatives.
THE BEST FULL SIZE SUV
by CHASE from FT LAUDERDALE, FL
August 15, 2018
Simply just the best full size SUV imo. Excellent power. Great styling and ride for a "truck". Love everything about it. Elegant, great power and handling.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
Gorgeous car that gets the right kind of attention
by Srueg from SHAKOPEE
October 19, 2018
I love all the extra features in this vehicle. The HD radio and Bose sound system are phenomenal. The temperature control works wonderfully. It is a beautiful car inside and out.
Wonderful dealership, with warm, friendly staff that display perfect focus on customer service.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Excellent! Thank you for everything. Everything was great.
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
by MY SRX from CLAYTON NC
January 9, 2019
THIS IS THE FIRST CAR IN 15 YEARS THAT I HAVE KEPT MORE THAN 2 YEARS. IT HAS STYLE AND CLASS NOT TO MENTION SPEED, YES I HAVE THE PERFORMANCE AN I LOVE IT.
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