Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
Mine was an entirely a long-distance transaction. Seeing the car I wanted in an Internet listing, I had an easy time dealing with the sales person, Mr. Cala. He was helpful and responsive. Paperwork concluding the transaction is a different matter. They have their procedures. For example, a document that required notarization was notarized when I went to someone and signed the document before her. No, says the dealership. The fact the document I signed conformed to the one they sent which said "subscribed before me" was not what they wanted. They wanted me to sign the document and then a day or so later their notary would sign as if I had been before her on the date by my signature. Also, I was required to sign a form that said that I knew as a fact that the dealership did not engage in predatory lending practices! Oh the legal advice they are getting! The information they gave me about the car, their willingness to arrange and pay for its shipment to me, and Mister Cala's efforts, compensated for the tyranny of their forms and procedures.
Solid overall purchasing experience
The sales team will make a great effort to work out a deal that benefits everyone. For a small dealership Coleman maintains a large selection of vehicles.
The service department has been excellent
Was in the market to buy a cross-over with three row seating. Dan and the sales Manager Gary, were always there, without trying to push to sell, and were trying to get me and my wife comfortable with the vehicle. Also the buying process was very informative and they kept us in the know and in control of the entire sales process
I recently purchased the SRX at Coleman Cadillac and was very pleased. Damon Ledner and his manager Chris Covino were courteous, professional and knowledgeable in helping us with our decision. The numbers worked, they were able to locate the car of our choice and I had it the next day. Damon was patient in showing me all the features and assured me he would help me with any future questions or concerns. Thank you Damon and Chris and I would highly recommend Coleman Cadillac.
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
I’ve purchased numerous new/pre-owned cars both foreign and domestic. Buying my Cadillac at Coleman Cadillac was by far the best experience I’ve ever had. The general manager, Chris Covino and my salesman Dominic Esposito were friendly, courteous and satisfied all of my needs and ultimately put together a great deal. . Dominic was great with the delivery and has followed up several times to see how I’m enjoying the car. Not only is the car phenomenal, but this dealership excels in every aspect of customer service. I will only by my future Cadillac’s at Coleman.
My sales associate Gary was absolutely the best. I have never been so relaxed and comfortable at a dealership before. He didn't just care about making a deal, he cared about making me a deal I liked. Truly the best!!!
Excellent place to do business. Excellent place to purchase vehicle.
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