Cadillac for Sale in Posen, IL

I like sitting down at the desk and working with Charlotte and Matt in the service desk. It's more personable that way and they are able to look up my history on their computer and tell me if I have any special deals coming to me. They are both pleasant to work with and they are the reasons why I keep coming back to Joe Rizza Acura to have my service instead of the dealer where I bought my car from. I hate going thru the express. I hate having to stand outside of my car and explaining what I need to have done to my car and signing papers. It's not personable and I found myself juggling my purse and other items I had with me to sign the papers they handed me to sign in order to have my car service.

Thanks again Mr. George Obas of Napleton Hyundai. This is my 4th new Hyundai. I am a very customer. I will definitely be back. and I will always recommend my friends and family.

Muhammad Ashraf was my Sales Representative. He was very helpful and was able to address all my concerns and answered all my questions. He provided excellent customer service!

Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!

I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.

We bought our new commercial vehicle and super exCited. Frori was friendly and super funny. He listened to our needs and helped us with our purchase. Thank you ��

juan Cruz excelente compramos un auto lindo tienes que ir con JUAN CRUZ excelente servicio y el lugar es excelente y el gerente muy agradable gracias �� ✌️❤️

The staff at Heritage Cadillac is always professional yet friendly, knowledgeable and helpful. I would not go anywhere else to purchase or service my auto.

Mark went through all the features of the car and was able to answer all my questions. Appreciate his effort and how easy the whole thing was.

I bought a QX60 3 days ago from infiniti of naperville and had a quick and great experience with the process. Mark S. helped me through the process. Christian and Linda were great too.

I am completely satisfied with the service there. Aldo is fantastic, extremely helping and very trustworthy. I definitely will be coming back!

Our service manager, Mitch S., has always been informative, knowledgeable and very efficient with a lot of personal care and input.

I purchased a lightly used Volkswagen Touareg from Ed. The interior was expertly detailed and the car was better then advertised. Thanks Ed! We will be back.

Waiting time is a lie. Checked in at 9:00 am was told an hour maybe an hour and 15 min. 2 hours later and nobody has even given an update- nothing.

Great experience. Even though we did not buy car from here but the sales team here was very professional. May be my next car be from here.

Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!