Used Cadillac cars for sale near Sheffield Lake, OH

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Previously I had a GM Blazer that was the worst car I’ve ever hard. So I was afraid to buy another GM car. But this 2018 XT5 should be on some kind of special 10 out of 10 list. I found this car on a Cadillac dealer’s lot with only 700 miles on it. I guess I got lucky because in 8 years I had a small AC issue and nothing else! It handles incredibly and never seems to have any issues! I can only hope it continues for another 8 years. It is great!

Buick GMC did awesome job, thanks for the great work and communication. Thats why I always go their

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Great service ! Dominic Fair was very great as well took his time with me and did what he could to help me .

I just had a great experience purchasing a 2024 Kia K5 GT from Medina Auto Mall. A huge shoutout to Joseph Strasz, who was exceptional throughout. He was straightforward, flexible, and very knowledgeable about the car. I had plenty of concerns and questions (I’m that type of guy), and he patiently addressed every single one. He also made sure I had the opportunity to thoroughly test drive the car before finalizing the deal - on curvy roads, highway, walk-around in a parking lot. His transparency and professionalism made the car buying experience enjoyable (as it should be!), and his friendliness helped minimize the usual stress I have. I also want to mention that the entire team was helpful and chill. They laid out all my options clearly, but I never felt pressured to buy anything I didn’t need - whether in sales or finance. On top of getting a great deal and financing, they even delivered my car to my home, 90 minutes away. They offered this service, all I had to say yes. If you're in the market for a vehicle, I highly recommend Medina Auto Mall and Joseph Strasz. We chatted a bit, and I know he’s in this business for the long haul because he genuinely loves selling cars and has many years of experience already. When you’re there, Joe is your guy!

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Best service ever...Quick fast straight to the point, no delay in, get you in and out. I called that morning was in by 1:30 out by 2:30.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Mo Assad and Adam were 2 good dudes. They helped me pick the right vehicle for me and my children. They even assisted in helping me get to a good price point for monthly payments. Mo was very knowledgeable about Honda and helped me connect to all of the electronic features.

I purchased a 2016 Range Rover from these guys sight unseen, and from day one the entire staff lead by Natalie and Craig were very honest and professional, which is a rare thing these days. They were very genuine and accommodating throughout the entire process. They are truly good people who understand, that it's not just about selling the car, but building lasting relationships, and I would strongly recommend them to anyone looking to purchase a good used vehicle. Their customer service is second to none, and their service department follow their lead in striving for excellence. Superb Job Guys!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Prompt in initial request for information. Very helpful throughout the process. Would work with this company again. Steve was extremely helpful!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

It’s a very laid back dealership no pressure salesman and a nice selection of vehicles. I didn’t buy the original vehicle I went to look at but the salesman showed me other things within my price range. I did purchase a vehicle from them and I love it very clean and well maintained. Finance was straightforward and easy my credit isn’t the greatest but they got me approved for a rate that was even with my credit union. I would consider going back to them in the future.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I just had the best experience with your service department at Rick Roush Honda in Medina Ohio. The young man’s name is Dan Weinmann and he couldn’t have been more helpful and kind. It was a simple fix so I wasn’t even charged. I have brought my 2006 Honda Accord and they have serviced my car several times. I highly recommend this business when looking for a car (we love Hondas!) or for any service needs. My husband used to be able to work on all of cars but isn’t able to anymore. I’m so thankful to have a good, reliable and honest place to take our Hondas. This business is an awesome place for our wonderful community! Thank you again for Dan Weinmann and all the great people a this dealership. I’m a customer for life!!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

You should definitely talk to him! He’s reliable and trustworthy. He’ll help you out.

I brought my 2014 Cadillac XTS in 2021 with only 17,000 miles on it and I now have 77,000 miles on it. The only complaint I have is when I took it to the dealer to get a headlight changed the service manager told me the whole front end of the car had to be taken apart to change that headlight and one of the mechanics overheard him and came over and said that’s not true so the mechanic showed him how by removing three screws you could get access to the LED headlight and it still cost $500 because the bulb itself was somewhere around 400! Now at 77,000 miles if you’re thinking about buying one make sure the struts and the leveling compressor are all in perfect shape. At 77,000 miles I am looking at $3000 to replace the rear struts and. Another 2200 for the front struts and up to 3000 for the air compressor if that is bad so you could be looking at six to $8000 for four struts , and a compressor! I’m selling the car as is.

Dominic Fair helped us with our lease and get into another car, very professional and helpful

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I had a great experience time at the dealership today I felt welcome an comfortable shout out to Renee I thank you for the wonderful experience hope to do more business one day

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Willie Williams was very helpful with processing and advising needed services to my vehicle as always in the past and future experiences .I was very impressed and pleased with his knowledge of my vehicle.

My wife's car is a 2019 XT5 premium purchased new and now has 60,000 trouble free miles, still looks and drives like new. I needed another vehicle that was practical and luxurious. I found a fairly loaded used 2022 XT6 premium with average miles, negotiated what I thought was a very good deal and purchased. Same engine as my XT5 but a softer ride and great features, very quiet and comfortable. Bose sound system is excellent and vehicle has plenty of utility. I was surprised at the depreciation for such a nice SUV, maybe I just got lucky being in the right place at the right time or maybe because it was end of December and dealers want to move inventory by years end, anyway great SUV, I am very happy so far.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Got my CT5 about 5 months ago...it is everything I expect from Cadillac. Love the interior and the exterior style reeks of class and performance! The police have flagged me down only to compliment the car! I'm a GM girl and they continue to make me proud. LOVE my CT5! :+)

Steevy was GREAT! He went above and beyond to get me in my dream truck. He worked with my wishlist list and my budget. The process was seamless and quick. This is my second purchase from North Coast West Cleveland and both experiences were amazing. Won’t buy anywhere else!

I have 22,000 miles so far with no significant issues. I love the exterior looks but the interior leaves alot to be desired, cheap materials,lackluster layout and a small screen. I knew about all of this prior to purchasing. The good,low cost of maintenance compared to other vehicles in the category, vehicle uses regular gas not premium like the others. My past experience with cadillacs assures me of getting over a 150,000 mostly trouble free miles.

Mark Turner was extremely courteous, very professional and made the entire process stress free. He worked with us, answered all of our questions and understood where we were coming from.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.