Used Cadillac SUVs for sale near North Valley Stream, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Complete and professional attention to my purchase from order to delivery and after. The salesman I worked with, Servet, was a pleasure to work with.

I had an outstanding experience with Belford Motor Company and can’t recommend them enough. I worked primarily with Mark and also with Dan, and the entire process was seamless from start to finish. Because the dealership is a bit of a distance from my home, I asked if most of the paperwork and details could be handled via email so that when I arrived, I could simply sign and drive. They accommodated this without hesitation — from the initial deposit through the final paperwork. When I came in, everything was exactly as promised. I took a quick test drive, signed the necessary paperwork and then happily drove it home. The process was incredibly efficient and respectful of my time. What stood out most was the friendliness, professionalism, and competence of the entire team. They truly stand behind the vehicles they sell, which is evident in the dealer warranty they provide. I was also impressed by their unexpectedly large inventory of high-quality vehicles. Thank you again to the Belford Motors team for your excellent service and making this such an easy and positive experience!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Great experience. Ask for Pablo. Very personable. Received a great deal!. Thank you again Pablo

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Tom Cali is an excellent salesman. He is so professional, patient and helpful. We went to buy a pre-owned Lincoln Nautilus or Aviator and he was so patient with us and just made the whole experience a Real Pleasure. We will be recommending everyone we know to go to Bright Bay Lincoln and that is where all of our future purchase will be. Also, Prescott in finance was honest, caring and wonderful too. FANTASTIC EXPERIENCE ! ! !

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

He was very helpful and helped us with a car buy and showed us everything we needed to know

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

Excellent, courteous, professional service from beginning to end! Financing was quick and easy! Really enjoyed working with William Mercado.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

My sales consultant Ron Lazo was amazing, knowledgeable, professional and willing to go above and beyond to make sure I had what I needed. I purchased a 2022 Mercedez Benz AMG Gle 63 S COUPE, sight unseen. RON sent additional photos & videos to make sure that I would be satisfied with my new vehicle. It did not disappoint. It was exactly as described and more !!.. The process was seamless, Ron assisted every step of the way. Ron is a true asset to Jaguar / Land Rover of Huntington NY. Not only did he pick my husband and I up from the airport but he also opened the Dealership on a Sunday to finalize the purchase. Thanks again for making this an exceptional buying experience. I would definitely recommend Ron & Jaguar / Land Rover of Huntington NY to purchase a new or used vehicle. ??

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Waited over a year to buy my car because every dealership I went to I got bad vibes. I decided to give worlds best auto a chance and I am very happy with my decision. I financed my vehicle and they were able to get me a really good rate for the financing, they also sold me a great car. I will be telling my friends and family about my experience.

I purchased the 2020 Cadillac XT5 midsize crossover based on the stylish looks, comfortable ride and optional V6 engine which takes regular gas. The panoramic sunroof, electronic precision shifter and interior design adds to the overall driving experience. The ride is good, but there is more road noise than expected probably due to no under carriage engine shield which makes the cabin not as isolated as it could be. Also there should be as standard equipment a rear mirror camera due to poor visibility. It appears many used Cadillac XT5 have some minor rear damage when checking the Carfax report.

wish they were closer so i could view the navigator. It is what we are looking for

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Amazing staff! Great clean cars and really good prices. The guys here are really straight forward and dont give the run around.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

Great prices on great cars. I've bought and sold about 20 cars in my lifetime, and this was about the best experience I've had with a dealer. No stress, no haggling, a completely professional experience.

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I recently purchased a used vehicle from Adam’s Auto Group in Little Ferry, New Jersey. I especially want to recognize my salesperson, Cheyenne. He stayed in contact with me during the process and facilitated the transfer of necessary paper work. Although the car I originally wanted was sold (a misunderstanding of certain terminology – “Deposit” vs. “Down Payment”), Cheyenne worked (even on his day off) to make sure that my second choice proceeded without a hitch. The staff at Adam’s is helpful and knowledgeable, and their vehicles are top-notch. I would, however, suggest that better communication between the two locations (they also have a store in Paterson N.J.) would make the buying experience less fragmented and feel more “of-a-piece”.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

amazing experience from start to finish! Phil called immediately and his office was communicative with all the paperwork, etc. I also appreciated that there was no pressure and he is very knowledgeable.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..