Used Cadillac SUVs for sale near North Valley Stream, NY

Lorena was a great help and very professional from first meeting to pick up if my new car

First time getting my truck serviced at Sarant Cadillac. My service consultant Tony DiGuiseppe was beyond helpful. I plan on returning to have all future service to my tuck done at Sarant Cadillac.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

Excellent, courteous, professional service from beginning to end! Financing was quick and easy! Really enjoyed working with William Mercado.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

When I drove in I was immediately welcomed by my service advisor Mike. He could not have been nicer and any more cordial and knowledgeable. All of my concerns were addressed as well as some he added and explained. He went over a few bells and whistles that I was not aware the car having. I felt very good after speaking with Mike. The experience I had when picking up my car was also excellent. Mike went over everything that was done.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Great experience. Ask for Pablo. Very personable. Received a great deal!. Thank you again Pablo

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Complete and professional attention to my purchase from order to delivery and after. The salesman I worked with, Servet, was a pleasure to work with.

Tom Cali is an excellent salesman. He is so professional, patient and helpful. We went to buy a pre-owned Lincoln Nautilus or Aviator and he was so patient with us and just made the whole experience a Real Pleasure. We will be recommending everyone we know to go to Bright Bay Lincoln and that is where all of our future purchase will be. Also, Prescott in finance was honest, caring and wonderful too. FANTASTIC EXPERIENCE ! ! !

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

I had an outstanding experience with Belford Motor Company and can’t recommend them enough. I worked primarily with Mark and also with Dan, and the entire process was seamless from start to finish. Because the dealership is a bit of a distance from my home, I asked if most of the paperwork and details could be handled via email so that when I arrived, I could simply sign and drive. They accommodated this without hesitation — from the initial deposit through the final paperwork. When I came in, everything was exactly as promised. I took a quick test drive, signed the necessary paperwork and then happily drove it home. The process was incredibly efficient and respectful of my time. What stood out most was the friendliness, professionalism, and competence of the entire team. They truly stand behind the vehicles they sell, which is evident in the dealer warranty they provide. I was also impressed by their unexpectedly large inventory of high-quality vehicles. Thank you again to the Belford Motors team for your excellent service and making this such an easy and positive experience!

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I am BEYOND HAPPY with my experience at 2Mannys!! The salesmen and general manager are all absolutely wonderful; extremely helpful, HONEST, and clearly care a lot about customer experience. After car shopping at other dealers, I was so pleasantly surprised by how different my experience here was!! I felt they really wanted to help me find a car that was right for me, and they helped so quickly when I had an issue after purchase. I definitely recommend them to anyone looking for a used car in the tristate area. I will be sending my family and friends in the future. 10/10!!!

The XT5 has met all of our expectations in handling, performance and comfort. The 3.6 engine has excellent mileage and power. Interior is very comfortable and stylish. The XT5 appearance does distinguish itself from a lot of SUV's out there. I bought vehicle from a lease return and it looks like it belongs on the show room floor

I bought a car from Jamaal and had a great experience. He was helpful, honest, and made the process easy. I’d definitely recommend him.

Bought car after lease expired. car is really reliable. No major problems. 1 drawback is not great gas mileage. 3.6 engine is very responsive. Overall good reliable car.

Alfredo y Hector are the so helpful, we came from a Horrible Dealer named Victory Mitsubishi located in the Bronx the worst experience And Alfredo helped us get a much better deal and the process was so smooth and was very honest. I definitely recommend Stream Auto Outlet located Amityville.

Great prices on great cars. I've bought and sold about 20 cars in my lifetime, and this was about the best experience I've had with a dealer. No stress, no haggling, a completely professional experience.

The XT5 is a great car that is quick, comfortable, fun to drive and it stands out from a crowded suv market. There is very little I would change. I like the 310 hp V6, 8 speed transmission and the brakes are smooth while performing quick stops very well. I do not care for the run / stop feature on the XT5 or any car for that matter. The fit and finish were impressive as well.

My experience with Adams Motors was an amazing one. They're always willing to give the best customer service experience. Their vehicles are tested and trusted

Smart styling and excellent gas mileage. This car is very comfortable to drive and has an elegant appearance. Handles beautifully on the road with a smooth, quiet ride. Hard to beat Cadillac Certified Service

Amazing experience, Dealt with Sal and could not be happier. He was very informative and made me feel as though I was with the vehicle even when I was a thousand miles away. Highly recommend status for ALL of my future buying.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

amazing experience from start to finish! Phil called immediately and his office was communicative with all the paperwork, etc. I also appreciated that there was no pressure and he is very knowledgeable.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

wish they were closer so i could view the navigator. It is what we are looking for