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Just bought our 6th car from this dealer!! This is our second car that we've dealt with Richard Norman and if we buy in the future will most certainly buy from him!!! He is very accommodating and cares about what we want.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

The guys in the service department were extremely nice and very helpful. Took care of both of our vehicles. 2018 Equinox and Chevy Silverado truck.

It is a luxurious and stylish car and very sturdy and safe, one feels safe and proud in it, a very powerful engine and good acceleration

We’ve been going to performance for about eight years now. We’ve purchased multiple vehicles from them. we are so grateful for John Gerlach, Will Long, and Damien. Not only were they able to fix a terrible situation with Carfax. They were able to get me and my brand new 2026 Jeep grand Cherokee. We are so grateful for them and they are absolutely amazing! we will never go anywhere else!

Interior is wonderful, love everything about this vehicle. Drives great, looks great, and was very affordable. I just feel very safe in this vehicle and I love it.

Chris was excellent and easy going. No hard pressure sales with excellent customer service. Service department was friendly and knowledgeable...Highly recommend and ask for Chris.

When it was newer the engine had some issues and a couple of recalls. I had the engine replaced because of a piece of metal getting into a cylinder. That when it was 10 years old and had 105,000 miles on it. Since then mostly maintenance. I do some myself. I enjoy driving it more than any car I've had before. The fastest, best handling and most economical, gas wise of any of them. I've gotten as much as 44mpg with it on a trip. Only mods I made to the engine are a K&N air filter cleanable cartridge and a blow off valve for the turbocharger.

As soon as you walk in the door everyone was very friendly and helpful. The guys went out of their way to assist me with my purchase, even stayed late to complete the transaction.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

I recently had my Kia in for service and worked with service manager Alex Greenland, and he made this experience truly easy and painless. I had a minor concern and scheduled oil change the day of my appointment. They were able to fix my concern the same day and finish everything rather quickly which I appreciate with my busy work schedule.

This car checks off all of the boxes for me when it comes to luxury and comfort. This car is my second Lexus RX hybrid and it will be hard to get me to buy a different one.

If you are looking for a good used vehicle, see Frank. He helped with everything and we love the Gladiator. Make sure you see Frank.

We brought in 2018 for 4000! Best 4+4 suv ever brought. She is used has personal, trailer hauler, and road trips. We did normal maintenance over years . Just changed front brakes, new radiator, battery and next wheel arm with next paycheck. She is gas hog do to gas current prices.. It’s has no idea what speed limits are!!! It’s just wants to go when highways traveling . Thank God for cruise control!!

I had an amazing experience at Auto Loft! The whole process was smooth, honest, and stress-free. The team was very professional and I worked with Hassan & he made sure I found the perfect car for me. I ended up purchasing a Honda Civic, and I couldn’t be happier with it. The car was in great condition, priced fairly, and exactly what I was looking for. They answered all my questions, didn’t pressure me at all, and made the buying process quick and easy. If you’re looking for a reliable vehicle and great customer service, I highly recommend Auto Loft. I’ll definitely be coming back in the future!

Great car mines a 2012 and has around 149k miles and is running great barley any issues and it is also the v6 model which is good

Chris Glover is a true professional. We have been leasing our vehicles from him for the past ten years or more. Chris is friendly and very knowledgeable. This year we leased a 2025 CRV-Hibryd. Chris informed us of the pros & cons of driving one. Him being an owner of one, he could give us an honest assessment. We have always been very pleased with Chris! Muchas gracias!

Bought my 2012 brand new and 12 years later it still runs great! I have put o er 304,000 miles on it and have had no problems. I have done regular maintenance on the car and it keeps on ticking. The paint is poor condition and weather stripping has deteriorated. The interior has held well! The only thing after 12 years and lots of miles is the CD player is making noises and wearing out. I am going to keep driving until it dies which at this point seems like it might be another 100-200k miles.

I am very happy that I went to Drive Direct for a new car. Nick was incredibly welcoming, warm, and patient throughout the entire process. He never pressured me into getting a car and allowed me the time I needed to test drive several different vehicles until I found the one that truly felt right for me. Even when there were a few complications with my trade in, he handled everything with patience and understanding and worked with me to resolve everything smoothly. Overall, it was a comfortable and positive experience, and I’m very glad I chose to come here.

We previously owned a Cadillac, so there was quite a difference in size and fuel consumption. We use it as a motorized shopping cart, and for what we need, it performs well. Only observation against it is the instrument panel. Very hard to see, without the lights on. Overall a great little car.

Excellent service! I took my certified 2021 CRV recently purchased from Hugh White used lot to have service for auto-idle not working. Turns out battery was bad. There was no charge for service, battery, or diagnostics even though technically I purchased from lot a few months ago. Big thanks to Steve Skaggs, Hugh White Honda service advisor for his help and understanding!

I bought my Equinox new off the lot in 2015 to be my winter driving car. I’ve had it for 10 years, and have driven it 60 miles round-trip in some of the worst winter weather in the lower 48 states. The Equinox held the road well on ice, in slush, and in deep snow on days that I was on the road before the snow plows. It has always been reliable and has never left me stranded. I’ve had no major issues in over 107,000 miles. I appreciate the cargo space which is much better than the newer models. I regularly recommend Equinoxes to my friends and family.

They were very kind and attentive when I was there, they also speak Spanish and I had a very good experience with them

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Great fast experience. Entire process was done online and phone. Company even attempted to deliver car to my home, which was a relief . No one bid on delivery but the dealership decided to pay for my flight to come get car and my gas to drive car home.

Handles good. Wins safety awards, hope we never test that. We do like our 2015 better. My wife's sister's Tribeca kept them alive but was totaled. Can't seem to get the mileage it said on the sticker.

Richard Norman has been my salesman for my past 2 and now my 3rd Honda CRV. His customer service, professionalism and entire deliverance from start to finish is nothing but excellence. His knowledge of the vehicles is top quality, and he answers all of my question completely. I can be a handful. Richard Norman thank you for making me a priority

I love my Chevy classic, gets me where I need to go, no major problems, drive excellent, would recommend for anyone, reliable car, dependable, I give a 100.

LessaFuentes and Dominick Scalari,,,excellence! Proffessional and personable,,this is the place to go to get a new car,,,really impressed with the atmosphere and the ability to understand your needs. Kam Sam hamnida!

I own a 2016 Chrysler 200C AWD with "Tech Package" (forward collision warning saved me from hitting back end of pickup Truck). Has Panoramic Sunroof. I bought car for my Wife but I enjoy driving Car to, has lot of Power from 3.6 liter V-6 engine, All Wheel Drive is awesome. reliable is great.

Been looking and looking for my first Tesla EV. I spoke to Jake on the phone a few times. But Jake was off on the day I could come out. So, Jake had me meet with Alonzo what a great experience. I felt like I got a great deal but almost as important to me a great client experience! No back in forth just a deal that was good for all parties! P

We bought this car in Jan2014 with under 39K miles. Now has 183K. Our second Lexus (our new 2007 ES350 had 238K when we sold it). Best car for the money. Local shop keeps it in top kit. My dog and I do 50-100 miles daily in the mountains. Wouldn’t change a thing on it. 18mpg all short trips. Great cargo room (Bogey dog agrees). Safe, comfortable, well-designed and put together. If it’s out there, I’d buy another one like it in a heart beat. Mo’ better than my 00 Boxster!

We had a great experience buying a new CRV. Salesman, Richard Norman took excellent care of us and made the process easy!

I am 62 years old and have owned many vehicles. This is by far the best car I have ever owned. It has about 151,000 miles on it, and it still runs great. Zero mechanical problems so far.

Thank You Hugh White for a job well done by building customer's confidence.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.

Zach and Doug were a pleasure to deal with. Quick and seamless process. Had me in and out in less than a couple hours. Best buying experience I’ve ever had by far in my 40 years of purchasing vehicles

F150 Lariat was excellent in all features power and reliability. It had all the dependability you could expect from Ford. Went out and bought another one with more updated features.

I was a Jeep Grand Cherokee for about 10 years.It was not a two thousand fifteen , it was older and it was a V8, not this V6 or those I4 4 cylinders. I actually got the vehicle from my brother, same color black leather interior sunroof I took over his payments and ended up paying it off. That was the strongest 4 wheel drive I'd ever owned, let alone driven up to that point that car was a Beast. I never got stuck one time in the snow here in Iowa.. The only thing I've noticed that has changed over the years is the emphasis on eliminating the V8 engine, which is totally wrong. Because I want something with power, those 4 cylinder SUVs, they ought to fire every single one of them engineers who decided to put a 4 cylinder engine in a heavy vehicle like that, and naturally, it's gonna burn oil, a 4 cylinder S. U. V. Is about like dancing with your sister. It screams, it wants to be like its Big Brother, the v6, and v8. I'm just glad we're not hearing more about these electric vehicles cause that was the biggest joke I've ever heard of they never have enough batteries to service them. If the industry went all electric bad, a joke, there'd be a lot of stranded vehicles on the interstates bring back the VA engine, take the crossover. I4. And drive him into the river , they're xxxx , they're junk