SALESMAN MIKE HALLET WAS VERY EASY TO DEAL WITH AND MADE THE BUYING PROCESS SEAMLESS. AT NO TIME WERE WE PRESSURED INTO ANYTHING. CHRIS BOWEN WAS VERY HELPFULL GOING OVER THE TECHNOLOGY ON THE CAR AFTER WE MADE THE PURCHASE. JUST AN OVERALL GREAT EXPERIENCE!!!!!!!!!!!!!!!!!
My first Hyundai and won’t be my last
by Kathy H from Shawnee, KS
January 11, 2019
This car has met my expectations 100%. In addition the dealership has been fantastic during the purchase and subsequent routine service visits. As a long time Ford owner I’ve discovered I can get everything I had in my previous cars, plus. My next car will be another Hyundai, and my dealership will be Shawnee Mission Hyundai.
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
by Mymazda from Mansfield, Ma
December 30, 2018
I bought this car a year ago. Only got 25,000 miles and I already got a lot of warning lights coming on including master warning light.
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
Luxury vehicle at lower price
by Mclabough from Somerville
November 29, 2018
We got the Limited, which afforded us the reliability of Toyota and a lot of the luxuries of a much more expensive car for much less. so far there has been more than enough room for my family, and it has been very comfortable and fun to drive.
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
loving my BMW
by anne from barrington ri
January 3, 2019
lots of leg room, smooth ride, love the sound system, not a bulky car, very speedy car, enough room for luggage and family. love the safety features and the heads up display.
Special thanks to Brett Smith, Keith Nesbitt and team on a wonderful car shopping experience! The whole team at Porsche Annapolis met my needs from start to finish making the process smooth. The deal was transparent and the team provided service with a smile. It’s reassuring to know that the team members believe in the quality of their product and are proud to work for the company. Also, Keith is passionate about the technology offerings in the 2018 vehicles and took time to explain all of the new upgrades and apps. I am/was super impressed with his knowledge! What a difference 4 years makes on the technology front! Go, Porsche! Danny was excellent in the administrative department; he took time to check and triple check all of the paperwork; he also gave me a follow-up call as promised on Monday. After 3 years in the Porsche family, I’ve finally found my home dealership! Overall-EXCELLENT! Thanks, Porsche of Annapolis!!
Love the Macan - the sportiest small SUV
by virsa from MEDINA, MN
January 9, 2019
Could use remote start and some more leg room and storage . Otherwise no surprises . Love it ! Cute, sexy, agile , sporty .
Bing and Mark were a pleasure to work with in person when buying the vehicle. Danny was great to work with in Finance. Mike worked the email was responsive to my request. These guys are a fantastic team. You will not find a better sales experience. I will buy from them again.
The Porsche Cayenne
by Daisy from Los Angeles, Ca.
December 5, 2018
I love the way car handles the road. Handles turns really well and it grips the road well.I love the interior look of the 2018 cayenne. So glad it is not too electronic like some of the other cars.
I recently leased my second Porsche Panamera and I must say my experience at the Annapolis location is by far my best car shopping experience EVER. From the time I arrived, I was pleasantly greeted by Brett Smith and KT Nesbit and made to feel extremely welcome. This was a huge change from what I experienced years ago at this location when I was in the market for my first Porsche. I'm so glad I decided to give this location another chance after a friend told me it was under new management. The changes that have since been implemented undoubtely made for a pleasurable experience overall and is a true testament to strong and effective leadership, superb customer service and high quality standards! KT and Brett were extremely knowledgeable, professional and first class all around. The bar has definitely been set high and I highly recommend!
Great mid-size SUV
by DBS1956 from Atlanta, GA
August 22, 2018
This is a terrific car. Very responsive, comfortable and a really good driving car. Great storage space and well designed driver's compartment. I am tall and the is very comfortable to drive and ride in
The dealer staff were vey kind and helpful and doing every procedure in fast way.
The most reliable performance SUV for your money
by XPHouston from Katy, TX
November 10, 2018
I have owned several brands of vehicles and SUVs, and this Acura RDX 2013 I drove it for 105,000 miles since new. I can side without any doubt it is the most reliable SUV that give you good performance, and keep his value for your money.
I have had many GREAT experiences with the FIAT dealership and its excellent customer service. I recently purchased a FIAT 500L!!! I purchased my vehicle from the FIAT dealership in Annapolis, MD. The salesperson Karla Paine and Travis made my car buying experience personable and relaxing. I came into the dealership three times to car shop and each time Karla treated me with the same helpful and personable personality as the last. I never felt pressured to buy! I was able to purchase my dream car and ABSOLUTELY LOVE MY FIAT 500L!!!!!!!! I also sent my little brother to the service department of the dealership to get an oil change about a month after I had my FIAT 500L. Instead of simply changing my oil, the service department called me and told me that I did not need an oil change yet and they didn't want me to waste my money getting one before the time that I needed it. OVERALL FANTASTIC DEALERSHIP!
Love the safety features and comfort
by Primetimerg from Morganfield, KY
January 12, 2019
We love our Highlander. Has great safety features. Auto speed cruise control, dynamic rear view camera, etc. Drives great good MPG. We got 26 on the way home. Lots of room.
Work was well done. The time was as expected and the quality of service was fantastic. The customer lounge was perfect fopr me to complete my work.
True driving exhilaration
by jdstein11 from West Windsor, NJ
May 29, 2018
I've been building up to owning this car for a decade and it's everything I'd hoped it would be. The styling and performance are best-in-class and just going for a neighborhood drive is fun. The price tag made me wait until I could comfortably afford it, but overall the quality is excellent, interior is logical and well equipped and the ride phenomenal, particularly when driving the way this car was meant to be driven. Curves were meant to be taken at speed, and with zero body roll and incredible grip, this car was built for fun. While the two trunks are adequate for normal shopping or even a few weekend bags, this is not a car you bring to Costco, no matter what you may be able to fit in the passenger seat with the top down, so keep this in mind. Overall, this is the best car I've owned and look forward to many weekend getaways together.
When our old car was totaled we needed to buy a new one quickly. We wanted something similar to what we had already in size and cost and were thrilled to find Karla and Marie at Johnson's Fiat. Karla introduced us to the Fiat 500, showed us several optional models, took us for a test drive, and explained its many features in a very friendly manner. The Fiat 500 definitely met our needs and expectations and these two ladies made it seamless for us. When Karla had to leave for Mexico, Marie took over and could not have been more gracious. We had not bought a new car in 11 years and past automobile purchases were often tedious processes and not so much fun. Not so with Karla and Marie. Their friendly, non-pressure approach was most appreciated and a good sign of change in the auto sales profession of the past. They answered our many questions and got us into just the right car. Johnson's Fiat dealership is well-run, has a spotless showroom, convenient location, a large inventory of cars, and very focused management.
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
Met a sales rep named Marie. Wonderful personality and very helpful in our purchase. Marie took the time to take us on several test drives and found the car we were looking for. The dealership had great prices and was very friendly. It did not take long to purchase a car. Also they are very convenient to get to. Marie was great.
Best price for the value
by Sharny from Gadsden, AL
December 25, 2018
I love my maxima. It is a beautiful designed vechile for a man or woman. The inside is modernize and innovate with stand features. The outside is luxury with a smooth build for a nice ride.
This dealership is a great place to purchase a Fiat or have it serviced. The staff are super friendly and great to work with. Mike Moser in the Services department is great to work with when you need to have your car worked on.
Its a Honda
by Double B from Rhinelander Wi
January 14, 2019
Absolutely one of the best choices to own living in snow country. All wheel drive and it travels very well on trips. Plenty of room and one of the most comfortable cars we have ever owned. Rated one of the top ten cars to reach 250000 miles.
Great experience at Porsche of Annapolis ! Bing was amazing to work with, super friendly and helpful! He made us feel valued. Their whole team is wonderful!
Pure Adrenaline Fun
by HRivas2209 from Dallas. Texas
October 22, 2018
I love the Boxster 718...faster than 2011....and while the engine does not have that deep growl....it still has enough growl...and the power punch far exceeds....I get lots of looks and compliments....this is just pure fun....drop the top in seconds...and look like a million dollars...
Love the youth, energy and fairness of the dealership. Love the cars, and the showroom'dealership has finished its renovations, so it looks first rate. My 500L and My 500cPop have for the most part been bullet proof, but the service department always goes out of its way to fix even the most minor complaint and they're timely about it. If the chip needs to be flashed or upgraded, you get a call from the service manager, not a post card. Buying is a straight up, straight forward proposition. No bad hair pieces or comb-overs.
I didn’t expect that car to be so good.
by Tony from Syracuse NY
November 6, 2018
When I bought this car I was with mixed feelings.But now I’m so happy, that car is very good for the money.I have leather heated seats , Beats stereo system very very nice car.My wife needs bigger car that’s why I’m selling other wise never.
Great place to buy a car! All of the sales persons and mangers are really friendly and helpful. I would recommend this dealership to any who is looking to buy a car.
Great car for the money
by RaleighBatman from Raleigh, NC
July 13, 2017
I bought this vehicle a little over a year ago and I have put around 10,000 miles on it so far. It is fast and looks fantastic which draws attention everywhere you go. There are some minor draw backs for sure which include two main things. First, if you have any sort of back problem getting in and out will be very difficult for you and will start to hurt. Second, the gas mileage isn't great and the fuel tank being so small doesn't help that. Other than that, it is a fantastic car and I am glad I bought it.
Unparalleled service from Bing our sales rep through Billy in financing. Great vehicles, but even better service. We were definitely not buying the most expensive vehicles on the lot, but they still treated us better than any sales department I have ever dealt with. Highly recommend!
Excuse not to purchase a sports car
by Bgavris from Norwalk,CT
March 26, 2018
Fantastic truck ! If you could only purchase one car ...this would be the one !
Perfect for on road and off road ....power at will.
Very helpful, knowledgeable and friendly staff selling the best cars on the road! Have used Service Dept. for 2015 Outback and was always very satisfied with the standard service since the Outback never had any major problems.
One of the safest cars
by Arsey from Pikesville, Md
January 13, 2019
This car has everything and more that I could possibly want especially the safety package. Very quiet ride and the blue link feature is great!
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