So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Impressive Midsize Truck
by Coldshot60 from st louis mo
January 3, 2019
This is my first midsize truck and i am quite impressed. I have always owned full size trucks for the power and towing. With the v6 engine this smaller but capable truck does the job very well and the gas mileage is great 24 HI way 19 city You do give up some space in the bed and the cab but I feel the performance more than makes up for it Plus a great entertainment system back up camera easy to read gauges and one quite smooth ride
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
comfy ride, has the get up and go when you need it
by Mary Jane from ga
January 1, 2019
I like my 2017 Colorado. only thing, they can't fix the shudder. I have taken it 6 times. they think that I'm going to trade it. I want my truck fixed!
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Love my new truck.
by Chris from Fort Ripley MN
January 7, 2019
I had a dodge nitro for 10 years and wanted something compact like it without buying an suv. Fell in love with the Colorado’s and bought one. I have only had it a couple of days and it’s great!!!
Everyone I met was just so friendly, knowledgeable and professional. I felt like I was being helped by people I'd known all my life. Thanks for making every thing so easy and pleasant.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
Wonderful, knowledgeable staff! Will remain a customer and will refer friends and family! Easy trade in and easy purchase. Thank you Kacey, Russ and Jeremy!
Colorado Duramax Diesel
by Mark from Colorado Springs
October 15, 2018
I currently have 24k miles, and have owned it almost 2 years and have been trouble free and very reliable. The turbo diesel will zip up the Colorado (state) mtn passes like nothing while pulling my camping trailer. The mpg is pretty amazing as well, I get over 31 mpg when driving interstate and no hauling. Did I mentions its gorgeous appearance gets me compliments regularly? Very pleased! :)
Service employee met me as i pulled up, listened to what I needed done, and immediately took my vehicle into the service bay.
Style, Power, and Durability
by Coach from Baton Rouge
December 30, 2018
This truck not only has a classy body style for good looks, it is also powerful, durable, and reliable. Giving the best of both worlds. Would like to get more millage efficiency, however it gives a smooth ride, great handle, and versatility.
Bought a car from Ola he was very knowledgeable of the car. Finance Manager was great in working the numbers. Will definitely come back again. Great experience.
Too many problems within two years.
by Dissatisfied Consumer from Someplace, Tn
December 11, 2018
Cost nearly $1,000 to fix the ignition switch within the 1st two years. Of course it was not covered in the warranty. Cost another $800 within the first 13 months which was not covered. They rotated the tires and messed up the computer for them. The car was showing low tire pressure on the wrong tires every single time. I would not recommend this truck to no one!!
As soon as I stepped into the building I was greeted by a very polite and friendly young lady named Daisy . She helped me with everything I needed . Answered all my questions and throughout the entire time I was there she was very professional and friendly. Best experience I’ve had in any dealer .
Bought it new last year less than a 15 K
by Gussy from Georgia
August 14, 2018
No happy with the transmision already been at the dealear got it back but they fic the main problem but shifting from 1st to 2nd and 3 its rougt some times.
Very professional did not waste my time like most dealerships. Keeping you there all day. Being self employed my time is very valuable to me!
by paperboy from savannah, ga
January 6, 2019
the 8 speed transmission is flawed, major shudder/vibration issues that have mine in the "lemon" category. 4 trips to the dealer for repair and no solution in sight. Come to find out this issue has been chronic for years with 8 speeds and GM still cannot address. Sorry I bought this vehicle.
Great customer service prompt repair and kept well informed
Mo ma's little big truck
by Royboy from Arlington Ia.
December 9, 2018
My wife used to have a H3, I sold it and was in the dog house , since GM no longer builds the H3 any more I got her the next best thing , the Z71 crew cab. She loves it with a 3 inch left kit, the truck still handles great and I won't worry about her in the winter time driving snow ice packed roads.
Shop personnel friendly courteous and fast. In and out very quickly.
You had us at hello...
by coachterri from North Stonington, CT
November 19, 2018
From the moment we arrived (used the clean bathrooms), we knew this dealer was professional.
They are experts in Chevy.
While I’m used to all the typical tactics that car salesman try, I didn’t find that here.
As most consumers today are knowledgeable, we knew what we wanted, and all the prices were right in line with market values.
Overall, it was an excellent experience.
I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
Best truck i have owned so far
by email@example.com from REVLOC,PA
January 7, 2019
I have owned over 20 trucks in my life so far and this truck is so far the most rugged and yet most comfortable one i have had,,it fits in my garage even with the zr2 off road package
It was the best experience ever. I spoke with Mr. Gary smith. But the whole team was great. they gave all the options and the price was very very fair compared to other dealership. I did go to multiple dealerships and we did not have a great experience as we did at Milton Martin Honda. I give my highest recommendations
Nicest vehicle I have own to date
by Brent cook from Allen MI
October 29, 2018
The truck met all what I was looking for in a truck and then some I’ve only owned it for three days but I am really enjoying it meets everything that I need in the family likes it and it’s comfortable and sharp looking
I had the ABSOLUTE BEST customer service that I have encountered in a long time with any car dealership. The staff was friendly, I did not have to wait a very long and they knew exactly what they were doing. I will definitely be a long time customer with this dealership.
by TrailerParkDaddio from Memphis, TN
May 29, 2018
I bought my truck over a year ago. I wanted to wait a while before I wrote a review. I have been very happy with the Colorado. I think it is one of the best looking trucks on the road. I have always been a Ford man, but this time I wanted a mid-size truck, so it was down to Chevy or Toyota. I am glad I went with the Colorado (although I'm sure the Toyota is a good vehicle). I have the V6 and average about 23 mpg. The truck rides like a dream, quiet and plenty of power for me. Like others I have read, at very low speeds (5 - 15 mph) the transmission can become a little jerky. The Bose sound system is awesome. I am pleased with the truck.
Takes a bit getting used to the extra length, but I'm more than happy with the vehicle and the dealership that sold it to me. Sunset Chevrolet in Sumner, WA., gave me just what I wanted and all that I needed in a Chevy Truck!
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