Jason Fluery/ AlSerra Auto Plaza is a wonderful salesman. He was very patient and listened to every detail and searched until he found exactly what I was looking for. He went over and beyond to make it happen! I appreciate all the hard work and extra time he put in to get the job done! I had a ton of fun working with him!! My experience was awesome! I'm so happy with my new ride! Way to go Jason! You Rock!
Sal makes the buying process painless. He is very attentive to your needs, but won't promise you something just because that's what you want to hear. What I really liked, though, is only having to meet with Sal. I didn't have to meet all of his managers and repeat everything to them what I had just explained to Sal. I buy from Sal because he is trustworthy and sincere. I also didn't have to pay a doc fee. Apparently dealers have the option whether or not to pass this fee on to their customers. After doing some research, some dealers in the area even charge the maximum that the state of Michigan allows. That just sounds greedy to me. Thank you Sal and Russ Milne for providing an experience that puts the customer first.
Shopping for a car for my teenage daughter had been difficult, but Marsh Auto Sales made it easy. They have 4 or 5 cars in my price range, with good looking vehicles for the price. I sent them an inquiry, and within 30 minutes received a reply to reach out to them with any additional questions. When I arrived, they not only had the cars I saw on Cars.com, but others, and I bought a car that evening. They fixed a couple of issues with the car (put a new light bulb in the headlight, and fixed a sticky door handle), and I picked it up the next morning. The best part was there were not a lot of additional costs. They only charge a paper work fee, but not a delivery fee and a cleaning detail fee, and they didn't charge extra give a printout of the carfax and fix the items I asked to have fixed. Great Experience!
My family has been buying from Jim Riehl's for over 10 years. We've bought multiple Cadillac, Dodge and Jeep vehicles. Our experience has never been anything but positive. The salespeople go over and above the call of duty to ensure we have a satisfactory experience. We look forward to many more years of quality customer service and fantastic cars. I'd recommend Jim Riehl's to anyone.
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