Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
I had a very good experience at Inver Grove Honda!! Royce Phung-Vuong was my salesman and he was great! Wasn't pushy, very knowledgeable, and was a pleasure to deal with. Would definitely recommend IGH!!!
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Worked with Anthony Borrell in sales, very helpful and straight forward, best of all no surprises and no pressure. Anthony worked with me to get best deal on purchase price as dealership hit me hard on a recalled diesel trade-in, thank you Anthony.
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
David Klein was very helpful and not pushy. Just a different attitude than most car salesman you encounter. Very refreshing and made the whole experience that much better. The finance person was also very friendly. The price for our new vehicle was good compared to other places I shopped online. I would highly recommend this Coon Rapids Chrysler dealer. And our salesperson, David Klein
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