Really good customer service. Good overall experience.
VERY Happy After 14 Months
by CEEWBEE from Richardson, TX
December 31, 2018
Excellent small crossover offers great mileage (averaging 29mpg city, and just completed 800-mile holiday trip at 34mpg that included hilly terrain.) Leather seats are a bit stiff, but everyrhing else is great.
We hate shopping for new cars!!! That???s why purchasing our 2019 Bolt from Putnam GM was such a singular pleasure. Getting the price on the car we wanted was done extremely quickly over the phone and by email with Ramin Asbaghi, the Internet Manager. He is a great guy, not pushy, and easy to communicate with. And the price was the best of 4-5 dealerships we contacted. The financial paperwork with Doug took all of 15 minutes and we were on our way. As good as it gets dealing with car dealerships!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
by Shalisha from Oklahoma
January 10, 2019
This car has been everything! I wanted a vehicle I could feel safe in and would get me where ever I needed with out a problem. It has all wheel drive which is great in the state I live in. It has plenty of room and it’s very sleek inside. I’m so happy I made this purchase.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Better (2017) than Honda CRV (2015)
by Tg1625 from South Bend IN
January 10, 2019
Bought a 2017 LT Equinox AWD in 2019
1) Quieter than CRV (5)
2) Braking is smoother than CRV (5)
3) Engines about equivalent (4)
4) Anti-lock brake on snow/ice condition better than CRV (5)
5) Mylink does not allow installing Carplay - worse than CRV (3) - have to rely on my wife's i-phone on a trip. I will give CRV a (4)
6) Back seat cannot recline - CRV reclines by ~2 inches (3) - only if I have to sit in the back
7) Reliability - TBD (CRV's battery died after 3.5 yrs)
8) Value: I paid ~$27 K in 2015 for a new CRV with AWD and ~$16K for this used Equinox (7400 miles) almost like new. I have been impressed except for the Carplay availability.
Great sized SUV to fit our all around needs. Not to big and not too small. Appealing interior with a sporty design. Just enough "bells & whistles" without having to bust out too much cash. Good fit for kids in the back seat or even a solo commuter with the highway MPG. Great trunk for groceries or travel necessities. Haven't had any performance issues yet. All-around solid car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
its a great family starter vehicle
by sph1077 from hillsdale mi
January 13, 2019
this vehicle took time to get use to since all i ever had was cars but i do like it it has decent room good leg room love the child safety locks itbut other than that i like it alots great for that alone everything works only thing i would like is a little more space in the back
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Best choice for my Adventures
by BoilerUp from West Lafayette, IN
December 29, 2018
I wasn't sure what to expect, but I have fallen in love with this car. Comfortable drive, great safety specs, and lots of room for all travel needs!
Love it! Was in a serious accident and the air bags saved me from getting hurt. I currently bought a 2019 to replace my other truck that I didn't plan to replace but keep until it won't run any more....
I just love this car. The backup camera is awesome and really helps with blind spots. Talking about blind spots, it also lights up on the side mirrors when a car is in my blind spot while driving. It makes me so safe!
I just got my SUV a few days ago, but so far I absolutely love it! I was unsure about owning an equinox at first because I like a sporty looking vehicle but the one that I got was the right color and the interior is perfect!! It has the sportiness that I was looking for. It is exactly what I wanted and it has everything that I was wanting. It met all of my checks on the list. I am so glad I was able to purchase this vehicle.
2016? Check underneath for rust and leaks. Lots of rust for 2-3year old truck. Plus one of the rear gadgets has a leak. The LS infotainment system does not accommodate Android phones unless you pay for OnStar. This mean no navy unless you pay $60 a month. I'm not happy with my Equinox nor Chevy in general.
Wonderful!! I love everything about it, from the body style to the color to the smooth ride to the bells and whistles. I made a great choice. I'm very happy. Even though I have not owned this vehicle for long, I am a big fan of Chevrolet.
Although I havent bought the car from them but i liked the overall process and prompt reaponses from shift sf. They brought the veichle to my door but i could not able to meet due to an emergency. This was handled very politly by the driver and appreciate it. Thanks
Purchased the car about a month ago and love it!
by MeMe 411 from Warrenton, GA
January 12, 2019
The car drives great and has lots of safety features. Gets good gas mileage. It has plenty of leg room. It has Bluetooth and I really love the audiometer that shows speed digitally.
I was interested in leasing a new electric vehicle that was eligible for the RED carpool sticker. I already have an EV so the cost of leasing a Bolt to allow me to continue to use the carpool lane was critical. Tony worked many options with me to find the right combination of initial and monthly costs that supported this quality of life option. There were many 2019 Bolt EVs to choose from, several of which were Premier trim plus all the extra electronics that I value. I drove a nice new Bolt home that evening. Since Tony lived nearby he drove me back the next day to pick up my old car and saved my wife a trip across the bay ... wow.
Best Car Ever!!!!
by jonnie from atlanta,ga
January 11, 2019
This wasn't my first choice but I am glad it choose me(haha)..It runs smoothly,has lots of room,has all the latest gadgets and very stylish.I compare the body style to the bmw or merecedes .
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