My wife and I had the pleasure of purchasing a Silverado from here this week and I must say they have the most wonderful, caring and hard working staff who made this an easy and exciting experience! Definitely highly recommend if you're looking for a quality vehicle in Sanger!
Brought my 2014 Pilot for scheduled maintenance. Advisor Angel was swift on the required check-in and paperwork early in the day with my appointment, and the mechanics were quick and efficient on the routine oil change, tire check, and hose checks... done in less than 30 minutes, "Dang!" I didn't even have enough time for my complimentary mocha to cool off. I appreciate the explanation of what was done, what the results of the check ups were, and even their appreciation for me using their service. Thank you Selma Honda advisor and mechanics! So very consistent with your service! My purchase last year of the Pilot was so easy... third one in a row.
Excellent, honest, no-pressure salesmen and manager! We had to find a car immediately on a very tight budget. Salesman Ahmad Kalbouneh and Assistant Manager Jorge Lopez spent six hours with us, searching for the best deal they could offer. We are very grateful for their time and no-pressure approach to sales. Nissan of Clovis is the ONLY dealership for us!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I absolutely love my car and everyone at Lithia Ford knows my car inside and out! I know it will be well taken care of. Nick actually reminded me about my recalled door latches so, I was able to get everything done all at the same time, saving me another trip back to Fresno.
Had a great experience here. Found the vehicle listed online and made an email inquiry. The dealer responded swiftly and we were able to set up a test drive. The vehicle was used but very clean and in good working condition. They never tried to represent the van as amything other than what it was or sell me anything i did not need. They were not pushy and made the entire experience as pleasant as possible. I will definitely check them out again before my next vehicle purchase.
Ed Dena's Auto Center is hands down one of the most friendly, customer service oriented dealerships I have had the pleasure of dealing with. The buying process was painless and quick. My sales person, Jaime Lopez was extremely accommodating in securing the vehicle we wanted and managing the buying process from beginning to end.
I strongly recommend this dealership to anyone looking to purchase a new vehicle.
Francesca started as my sales person, I do not recommend her. Yelana ultimately helped me get into the car I wanted. The process was a hassle but worked out
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