We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
Runde Chevrolet and sales associate Jacob Puhls did a great job in getting me the new truck that I was looking for. Wonderful experience. I highly recommend asking for Jacob when call or visit the dealership.
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
I've purchased quite a few vehicles in my 20 years driving. New and used and this was by far my best experience. Best trade in value offered here, salesman Shannon was absolutely wonderful in trying to find options but also not be pushy. Then I was given a bag full of goodies after sale and a full tank of gas which not everyone does anymore. I did find a small rust spot after sale was over and they took the vehicle back and are making repairs now. Also gave me brand-new loaner to drive while I wait. Very happy and will probably be a forever customer now.
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