Julie was great. She had to work very hard to find my red Forester with the equipment I wanted and didn't give up until she did. She answered all my questions and reassured me that I really has a car even though it wasn't physically there yet. She showed how to work and find everything I needed to know to drive it and let me know she was always available to answer any more that arose. It was and is a very good experience.
I was treated courteously and quickly. This is an absolutely great service group. The people are friendly, helpful, and knowledgeable. If they don't have the answer they will find it. They are always willing to go above and beyond the call!! Vehicle was in and out sooner than expected and done properly. I have the greatest regard for Service Rep. Alisha, Manager Sean and Scot the OPS manager. They all go the extra mile.
Austin was great at helping us find what we needed and he was very honest with us and spotted things we missed. He worked hard at getting our truck when it was high demand for that truck we were interested in. Thanks again for our new ride and the great customer service and a great price!!! :)
This is our 3rd vehicle we have purchased from Brodhead Chevrolet Buick and will keep coming back!
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
We've never had such a great experience buying a new vehicle! We drove 45 miles to buy our new truck here and had such a great experience with Hank, Jeremy and the rest of the staff. Great deal and customer service!! Highly recommend!
Everyone was very knowledgeable about the Cruze when I was comparing vehicles. They were able to trade with another dealer for the color and features I wanted. I got a fair trade-in. They were very thorough going over everything when I picked up the car.
I found the truck I was looking for on the internet, stopped by the dealership very early in the morning the next day and was met by Bob even before the dealership was open for business. Bob answered all of my questions without being pushing or "typical used car salesman type". Very nice to work with someone who was interested in taking care of the customer over pushing a vehicle. The credit application with Matt, and the purchase process with Tom were just as easy. Very happy with the truck I purchased and would use this dealership for service and future purchases. Jon
This was our first time visit and we were very impressed. Bob and Matt gave us top notch attention. They were well informed and if they couldn't answer something they went and found out. Bob made us feel very comfortable and we had a good time working with him. He went over and above to find a vehicle that we would be happy with.
This was my first time using the service department at Burtness Chevrolet. I was impressed with the way Dan took time to explain the repairs done on my car. I could not believe that they even offered me a loaner car while my cars was in for service.
An excellent and easy buying experience. Matt and Bob answered all of my many questions readily and encouraged me to look at all the cars they had available before making a decision. They even had a car brought in from another location for me to see and compare. A very sincere and welcoming atmosphere. Thanks!
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
Dennis is amazing! He really helped me through a complicated situation and found me an amazing vehicle. I???ll be forever greatful to him and recommend him to anyone!
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