I had a small budget to purchase a used vehicle. I quickly found several vehicles in that price range. I contacted one of the sellers by email he responded immediately. We met a few hours later he was very friendly & professional. A couple of hours later I purchased the vehicle. Its been 2 wks and I am atill satisfied with thevehicle and the price I paid.
I was interested in a vehicle (2014 Acura ILX) listed on cars.com and made an inquiry as to the availability of the vehicle. I received an immediate response from Jeremy and we made arrangements for me to come and check out the car. When I arrived, Jeremy was waiting and the the vehicle was ready for me to test out.
I did purchase the vehicle and the entire process, arranging for financing and all the associated paper, probably took just around an hour.
Overall, excellent customer service and I am very happy with my purchase.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
We have used this dealer many times. We have bought new, and leased. We have NOT always agreed on everything, but I know they listen and their goal is to give you exactly what you need and want and sometimes they have admitted when they were wrong(and they are human). We have received quality cars with an excellent repair service and I love the friendliness of many of the people I have dealt with at Kelsey. If you need time, they give you time, if you need something in a hurry they are there to help in your time table. I am NOT sure why everyone wouldn't give this dealer a chance to find the car you need & want at the price you can afford. I am happy with this dealership and it is always the first place I think of when needing a car. Mike Kelsey leads a GREAT team!!
Jeremy Howard was my sale representative. I can honestly say he was the best salesperson I have ever worked with why purchasing a car/truck. No pressure, non haggling approach. He didn't play the typical game most dealerships play with wanting to know what payment I was looking for. I told him the price and teuck I wanted and he delivered!!! As long as he is in the business I will be a client if his and Whitewater motors going forward!!!!
Thanks Jeremy for all the hard work.
We were thinking of purchasing a used Pilot, but found the CR-V new and we a so pleased. Our sales lady, Kelly was very professional. No pressure, great sales person. Also the financial process was smooth and pleasant
I was highly impressed with the exemplary sales service that I received from Ricky Brown at Tom Gill Chevrolet. He was very knowledgeable about all of the makes and models on the lot, which helped us to weed out a lot of cars that would not fit our needs. His patience, honesty and integrity were truly refreshing!
Have to thank the people at Luxury Imports alot. I saw a BMW X5 I was interested in at their lot, I went there the same day and talked with them and I actually ended up leaving with the car that same day. They went above and beyond to give me the absolute best deal they could for the car. I also have to thank them for helping me beyond what they had to. After having the car for a day I realized it had a coolant leak. I went back the next day and they were very nice about it and had the car fixed that same day for me and now I have no problems. I very much will be coming back in the future and I recommend you definitely checking them out!
I recently went into Tom gill and I had my eyes set on a SUV, However It was out of my price range and The salesman duo of Demoore Gray and Jayson Lopez made me a happy and gratuitous customer, they help me find a car that would make me proud and happy to drive and they treated me with respect and understanding. I am very thankful this amazing experience even though I was not the easiest to work with.
I cannot thank Jesse Ebiugh for helping ne get into my 2018 Cruz!! it was such a great experience, so welcoming and the whose tine I was completely comfortable with everything! I would recto me d everyone go to him to get in that new car you have been dreaming of 😍
Tom Gill Chevrolet has fast friendly service. The sales person, Jordan Holt was great and he was very patient with me. He helped me get the car I wanted. It makes the car buying experience not so scary and you don't have to sit there for 8 hours trying to work out the deal and the financing. It was a pretty quick process. Thank you Tom Gill Chevrolet again for helping me get the car I want. This is why I keep coming back when I am looking to buy a new or used car.
Jordan and Greg at Tom Gill gave me the best experience in my search for a new car! They listened to everything i was looking for and were not pushy in sales. They did everything they could to help me try to stick to my budget. I never felt pressured to buy which makes the whole experience positive. I would highly recommend them and Tom Gill for your next car buying journey.
I just wanted to share that I, met with some wonderful new friends in Kentucky at Tom Gill Chevrolet (Marlon Poole & Stacy Wolfe). Stacy worked her magic and got my loan approved within an hour, and then set me up with Marlon. Who took my car experience to another level! He was so patient and ???Very??? knowledgeable to what he was selling me, and wanting to make sure that I liked & understood how my new ???Mercedes-Benz??? worked!! Marlon has made me a customer forever, and one who I will be sending new future customers to!! Thanks for Everything, and I???ll see you soon Marlon!! Cherry W. (A New Happy 😃 customer from Cincinnati, OH) 👍
Vickie was amazing she kept me informed the entire time. I feel like she went the extra mile . She called me every step of the way making sure I was okzy with everything.
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