This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
Had a great experience with Coughlin in Chillicothe. Harley our sales girl did an excellent job to get us the best deal. Her manager, Jason worked hard also to get us the best trade in amount. Mike the Finance manager made sure he got us the best coverage we needed for our new purchase. We highly recommend this dealership and we will be back in the future. Thank you. Coughlin Chevrolet in Chillicothe!!! You all are the BEST!!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
excellent as always love jason he is so helpful!!!!! The Dealership was clean and they were very friendly i would highly recommend them to anyone who is looking for a vehicle
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
Jamie did an outstanding job with our purchase of our new 2018 Kia Optima. The car didn't have remote start and Jamie made all the arrangements to have the remote start installed for me. First time I ever purchased a Kia and am well pleased.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Worked with Rich Moody. Could not have have gone any smoother. Got the van I wanted at the price I wanted. Was a 3 hour round trip to Chilichothe but would do it in a heartbeat again. Rich is a great guy!
Most safest truck I've had
by Boomboom from Danville va
December 19, 2018
Husband went for oil change and traded for 2018 Camaro said there was pull in rear my xxx. 2014 to 2018 are mint. So I'm ready to trade back car for new truck.
My boyfriend and I went to Hernnstein Auto Group with the intention of browsing through vehicles to get an idea of what I would like to buy in the future. The salesman, Jared Davies, was extremely knowledgeable and couldn’t have been more helpful when we decided that we were interested in purchasing a vehicle. We ended up leaving the dealership in a 2018 Kia Sorento! I highly recommend that anyone looking for a new vehicle speak to Jared at Herrnstein.
Low horsepower bad viberation
by William d p from Good lettsville
January 4, 2019
I have 2003 2500 4x4 with 260000 miles on it that rides better .performs better handles better and is twice the truck this 2016 Silverado 4x4 is. It is just a beautiful peice of expensive junk.
Looking for a new Cadillac and previous dealer's service department left a lot to be desired. Went to Coughlin because Jason Humphries was sales manager and new his quality of service. Had great experience with purchase - got what we wanted with "no" dealer pressure . It was fun buying a car again. Thanks Coughlin!
Lots of power but good gas mileage
by Gene17LTZ from Normandy TN
December 3, 2018
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
Brooke was amazing. I was considering another vehicle and Brooke was the reason I selected the Hyundai over the other one. She was extremely easy to work with, no pressure and very helpful. I highly recommend her and this dealer. I live in Columbus and they really made it super easy!
Love my truck
by Edevill from Joshua,tx
January 9, 2019
This truck drives nice, is very comfortable, and a great value! I feel very safe transporting my family in this truck and they love the space!
The overall experience at this dealership was a very pleasant one. The salesman I worked with Wes DeLong was very professional, moved the process along very quickly and has made himself available to answer all my questions after the sale was completed. I felt very comfortable at dealership; everyone was very happy and helpful. Wes new the car inside and out and was able to explain and show us a lot about the car. I would highly recommend this dealership.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Great Truck with Excellent Service! I Purchased a low mileage 2002 Tahoe that was everything they told me it was. I was needing a new family vehicle this Tahoe was just what my wife and I were looking for. This 2002 Tahoe had been well taken care of and dependable not to mention the good looking set of tires and wheels that Cooper's Trucks and Accessories set me up with..
Chevy truck guy for 23 years
by JB from OKC
December 8, 2018
By far the best Chevy truck I’ve ever owned. I’ll always own a Chevy truck but this one is particularly difficult for me to let go of. Great truck, great deal.
I have had bad experiences at other dealerships, so I was skeptical prior to buying my new SUV. I also tend to be very picky and customer service means a great deal to me. My fiancé and I had a great experience at Coughlin Chevrolet in Chillicothe. We highly recommend Joey, he was excellent and we never felt pressured or that we had to make decisions immediately. He was very patient, kind, and personable. Matt McNerlin, finance manager, also helped get us a great monthly payment. Overall, wonderful experience and friendly staff all around.
i LOVE MY TRUCK
by WILFREDO from MIAMI FL
November 29, 2018
I LOVE THE PERFORMANCE AND SAFETY FEATURES OF MY TRUCK.tHE ENGINE IS VERY POWERFUL AND THE TOWING CAPACITY IS WHAT I NEED,VERY HAPPY WITH MY NEW VEHICLE
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