I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Overal experience was excellent, nice staff and very hospitable. Great prices..my only negative thing to say is my Digital screen wasn’t messed up in the pictures online and then I came to purchase the truck and the screen was messed up..other than that I was very pleased with my purchase and with the staff.
Having more trouble with the car than expected. I feel that I paid too much for the car to realize the problems I have experienced with ownership. Every time, I get my car serviced, technicians inflate my tires to 32psi. My car requires 35psi according to the label in the door. I have expressed this issue twice to maintenance, but unless I remind them they fill the car to 32psi. Nothing personal to the dealership or it's personnel, but I am really dissatisfied with the vehicle and the customer service I have received. My mother always said, "if you can't say something nice, don't say anything". This advice has not been working for me concerning this vehicle and the dealership. Usually, I do not respond or give excellent marks on these surveys, but my experience with this vehicle and dealership is absolutely frustrating. I have been a faithful GM customer for my last 5 new vehicle purchases. I am afraid, I will start considering foreign cars in future vehicle purchase decisions and would get rid of the XTS tomorrow if I could without further loss.
Highly recommended! Very easy to do business with!
by 370z guy from Raleigh
November 7, 2018
I actually sold my car to them through a online buying service provided by my bank. Very friendly staff. No issues. Stuck to the price they offered online. Very quick turnaround once I got there. Way better experience then selling with Carmax!
Just purchased a used vehicle from Tyler. The whole process was very pleasant, quick, and hassle free. Tyler arranged delivery to my door, and met me in person to conclude the paperwork. He was very courteous, professional, and a pleasure to work with. Would not hesitate to work with him again.
Bought a 2005 Dodge Ram 1500 . All pictures match the truck on the lot. Looked like all of their vehicles were of better than average quality. My truck has been great and I would highly recommend this dealership. Friendly, down to earth, no pressure. Pricing is competitive and fair.
We could have not been treated better anywhere else from the second we walked in we were give space and once we were ready to talk to a Sales Rep they were 100% on point from the test drive of both vehicles to the sale and a follow up on how we are doing and enjoying our new Cruz. I recommend then for your next new Chevy if your from out of town looking for new car or truck.
While shopping for an SUV for my daughter -in-law, we found Joseph Motors. Once our needs were explained to the staff, we were presented with multiple choices, with the pro's and con's for each explained. Every need was met and satisfied over the term of the sale. We all were delightfully satisfied and no one had the feeling that it was us against the "bad guys". I happily recommend this little company to anyone looking for a good deal on reliable used transportation.
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
Great customer service and extremely knowledgeable. No buying pressure. Care what YOU want and not what they want you to have! Made the buying experience so much more enjoyable.
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