I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Emailing back and forth with Ms Palmer on a car I was wanting to buy .Ms Palmer suggest that I look at the car fax report and by doing so I found out there was frame damage along with a few other things. I ask Ms Palmer if frame was covered and she informed it wasn't but I could take to any shop to have it check out.
After reading Carfax report I decide not to buy the car
Ms Palmer could have NOT been more honest then that. I also called the dealership and talk to a gentleman that was helpful also. I'm saying this as I would buy and suggest other people do ck out this dealership
Thanks Ms Palmer
Very pleased with my purchase experience at the dealership
by Reeltime1 from DealerRater.com
December 1, 2018
I rate the delearshop a 5 mostly because of the sales representative Ashton Thornberry he was very professional and knowledgeable about the vehicles and also the dealership ha a very good selection of the trucks I was interested in.
Nick was very easy to work with. Nick was very friendly and respectful. I let Nick know which vehicle I was interested in (2019 Equinox LT) and he brought it up front for me to test drive. Nick did not try to up sale me or use any high pressure sales techniques. It was like buying a car from someone you already knew. I traded in a vehicle and realized on the way home I had forgot something. I called Nick???s cell phone to let him know. Nick had already left for the day but went back in to meet me to make sure I got my items. Everything was excellent and nothing was pressured at the dealership. Tim in financing was a pleasure to work with as well. I would highly recommended Nick and Dan Cummins Chevy for your next purchase.
Mike Brown was our salesman and he did a great good. It was a few hours drive but definitely worth it. Great prices and warranty on the vehicles. We bought 2!
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