Used Chevrolet Suburban for sale near Rye Brook, NY

We had a very positive experience with this dealership. We shopped around and needed a lot of hand holding. The used car manager Joe was great throughout the entire process. We definitely were not easy customers.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Have owned other big vehicles like 3/4 ton 2500 Dodge Ram Hemi. I got a Duramax diesel engine in this Suburban. Saves on gas, believe it or not. Very comfortable, very smooth ride, and very quiet even after installing 2” lift and bigger tires. Have the Premier package. Definitely worth every bit of my money. Very heavy duty compared to the new 2024 Ford Expedition Max that I drove for quite some time. Has been very reliable. GM has been quick to fix any recalls. Have only had one recall. Compared to my Ram, it can keep up with all the towing and hauling just as much as my Hemi did. Turn radius is amazing. No problems! The 3.5 average rating on here is not accurate. Go test drive one for yourself.

My husband and myself went to East Hills looking for a 2022 Equinox our salesman was George. I can't say enough about him, he didn't force us into anything and worked with us to keep in our budget. If you need a new car go to East Hills and ask for George!!!!!!

From the first moment I walk in I felt welcomed. Everyone was so nice and helpful.

Own a 2023 z71 and it’s amazing. Great build and very stylish. Smooth ride and lots of compliments here in Utah. Would highly recommend a suburban

Excellent buying experience all the way around. Very focused on finding a way to make the selection and purchase as easy as possible. Great team led by Ferdinando and Nelda.

Great car for someone who is bigger and taller than the average person, comfortable, fast, and with super cruise she pretty much drives herself. Well worth the money for American quality and craftsmanship. Support the united auto workers union UAW

I had a really great experience working with Michael Rose when I bought my 2021 Mach-E. He was super communicative, answered all my calls, replied fast to texts, and even got back to me on his days off. At first I honestly just came in to test drive a Mach-E and wasn’t planning on buying anything, but Michael was very honest and trustworthy and ended up helping me find a Mach-E that fit exactly what I needed and stayed within my budget. He never pressured me at all. The paperwork process was really smooth and easy. What I liked most was how Michael treated me like a friend during the whole process. He’s really funny, easy to talk to, and it never felt awkward or salesy. He even came in on his day off just to get the deal done a day earlier than scheduled because of snow, which I really appreciated. Even after I bought the car, he kept checking in to see how everything was going. When my tire pressure was a little off because of the cold, he helped get it taken care of super fast and was very flexible. This isn’t one of those dealerships where you never hear from the salesperson again. It was a pleasure doing business here and I honestly don’t see myself using another salesman in New York. I recommend Michael to everyone.

Taylor Chevrolet took a deposit to hold the vehicle at listed price of 56k - then next day changed the price by 5k - Bait and Switch operation- I’ll be posting record conversation of their tactics to my Tik Tok channel

My interaction with NJ Auto was pleasant and comfortable mainly due to sells rep. Jamal due to his professionalism , knowledge and experience made the buying process effortless. The experience did not stop there, my interaction with manager Felix completing the necessary paperwork to finalize the buying process was also pleasant due to his expertise. I would highly recommend NJ Auto Trackers for anyone seeking to buy a quality high end vehicle

2020 Suburban Premier has all the bells and whistles! We love the comfort and safety of this vehicle. Even the gas mileage is not as "terrible" as we feared it could be, averaging for our driving needs about 18.7 mpg. There are a couple of issues with our particular vehicle that are issues, however... the running boards that are supposed to automatically roll out, don't always! I have gotten underneath and rinsed the joints with WD40 and lubricated them, and it is better, but still not 100%. The second row seats (captain chairs) do not adjust forward and backward. I am a tall fellow (6'3"), so you do not want to sit behind me! That is simply a design/engineering flaw. We are currently having sporadic issues with the tire inflation sensors and they are probably starting to need replacement. Buy a used car, expect some minor repairs! Would I buy it again? ABSOLUTELY!

Both Alex Galo and Deslie Promesse are amazing! My bestie and I went in for a new car and they both were extremely understanding of our finances and made everything possible for us to leave here at peace and with joy! If you ever come here, ask for them! You won’t regret it!

Been driving Suburbans since 2010. Love the amount of cargo space, and towing capacity. You won't be disappointed if chauffeuring kids and gear about. Repairs are better than average in my experience and many non dealer shops are out there who work on Chevys.

It's a very comfortable vehicle for our family, and we take road trips that quickly show a vehicles strengths and weaknesses. This is our fourth Suburban, so clearly, we are fans. The capacity, comfort, and utility of this Suburban makes it an excellent choice for our family of 5.

This car is a great addition for our family. Lots of rooms for us with lots of comforts. It will provide us with the space needed as the kids grow.

Just picked up my brand new 2019 Traverse and I can’t thank East Hills Chevy enough. Joe (the manager) and Anita in sales are amazing and totally knocked it out of the park. They were so honest and helpful and worked with me to get the best price possible. When I picked up the truck, Omar in finances went through all of the financials with me to make sure everything was accurate and that I understood what I was signing. Keith and Anita walked me through all the fun and awesome features of the truck. I absolutely love the truck and the service I received from everyone at East Hills Chevy. I can’t thank you all enough for everything you did to make this such an easy and smooth process. East Hills Chevy is AMAZING!!!

Buen servicio. El mejor lugar que he visitado para fines compra y servicios de mecánica............... ... ..... ...... ...... i .i . I. I i i i i i

Any sport, task, or vacation this vehicle can handle. I didn't need to plan how our family was going to get somewhere and never had any issues with our Suburban.

Venimos hace tiempo a comprar una gmc savannah, ahora venimos por otro carro y el señor Arturo fue muy atento y nos enseñó muchos carros, al final nos gustó la Chevy traverse, el señor Luis y wilton muchas gracias tambien!

This car is extremely comfortable, hauls lots of people, powerful enough to pull a camper or boat, great turning radius especially for this size vehicle, adequate power, lots of luxury extras.

Great customer service, outstanding. Good car selection. Staff very professional making the entire purchase process easy.

This is the most amazing and most comfortable vehicle I ever bought. It glides over pot holes. It has lot of features. This model has Android Auto, Bluetooth, Sirius XM, sunroof.

I always enter a new dealership with hesitation; will they have integrity while conducting sales, or be xxxxxxxx going for the quick buck? East Hills was great to work with: clearly a professional and efficient dealership and Paul Whaley, my salesperson, was incredibly thorough in answering my questions and fully accommodating, but never pushy. Karen Rose in Financing was just as through, accommodating and patient with my questions and her pup, Mia, was a joy to meet. Raul, not my salesperson, made for very pleasant conversation during my wait. While I just purchased my car, I've no barometer to guage long-term support/customer care, but I've no worries that East Hills will be just as accommodating (and if not, I'll update this review). When it's time for my new truck, I'll surely return.

My review is about Paul Whaley; i have only good things to say about him. Paul is a young man, very respectful, professional, attentive. He is very patience young man and always in contact with me without put pressure on me .Thanks Paul for all your efforts to close this deal, and I hope we do it.

Great dealership to deal with, honest and straightforward. Ferdinando is a great person to deal with and Matt in sales did an excellent job for my daughters first car purchase.

Alex my salesperson went out of his way to get me the best price possible using all discounts to help lower my payment . And went over all the new features help set onstar paired my phone thanks again

Ronny Terraferma was amazing. Treated myself and my daughter like family. He was honest and professional throughout the entire process I will definitely will return for my next car!

OK, so I have owned 2 previous suburbans (2002 & 2013), so the 25 is an amazing upgrade to both of these! First of all, we do a lot of highway miles and the ride is simply amazing! It rides more like a luxury sedan than a truck. Since this is our primary vacation vehicle, we were careful to order 18 inch wheels, as they have a much smoother ride versus the larger ones. I also love all of the new cameras, which is a big help in tight situations. Also, the adaptive cruise control and lane assist make long road trips easier and safer as well. I also love the new exterior design features, particularly the front grill and the aerodynamic wings on either side of the rear window. I'm a bit surprised that those small design features have really updated and enhanced the look so much. The only real disappointment, so far, is the owners manual was really poorly done. Information is difficult to find, nonexistent and they even neglected to put in the required scheduled maintenance requirements (what were they thinking?). Overall, our first impressions on this vehicle have been superb and I would definitely recommend it to others who need a large family/vacation vehicle!

Took car in for service without appointed. Car was fixed in an hour and repair was covered under warranty! Great service and communication

Love this vehicle. Adaptive cruise is great on trips, the adaptive air ride suspension is incredible. Fit and finish is great. The 6.2L has great performance. Seats are firm and very comfortable. The 10 speed trans handles the power well and is very smooth.