by Richard L Webb Jr from Rancho Santa Margaita, California
January 6, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
No one likes having to make time to service their car, but Connell Chevrolet minimizes the pain. I call either Tim Connell or Mike Burroughs and have everything arranged within seconds, knowing with confidence that their word is reliable. In addition, they routinely throw in extras like a free wash and are always sensitive to my time.
by central valley guy from central valley area, Ca.
August 6, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
Very easy and trusting I went in just for the regular maitnance on my truck. As soon as I got there I was greeted and attended to right away. Hector wrote up my car and sent it back right away. Took care of a recall I didn't even know I had.
Walking in, everything was very clean and everyone greeted me with a friendly greeting, making me feel initially welcome. I spent most of my time with Sal, the salesman, who was very nice and easy to talk to. After telling him what features and feel I wanted, he matched me with the perfect car that I love very much.
Ed Loera made sure I got the best deal and made the experience that much better.
I am very satisfied with this dealership and so happy that I got my first new car from them.
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