Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
Everyone at the dealership is friendly and takes the time to explain things. Brenda Milliner was wonderful to work with. She spent several hours with me and explained everything to me each step of the way. She also took the time to answer all of the questions I had. I was at the dealership getting an oil change and left with a new vehilce.
I did a lot of research online and found the pricing was tough to beat. I worked with my salesman, Bir, who was friendly and easy to work with. No hassles, just a good car at a really good price. Thanks for the great service, Bir!
My experience at Marhofer was painless, efficient and professional. My contact, Bir, was very pleasant, courteous, and explained their pricing and policies clearly. I knew the car I wanted and it was ready and waiting for me to examine and test drive. The car was meticulously detailed and all documentation present for my perusal.
So you know; there is no dickering, but the cars are fairly priced and the fees are up front and reasonable. There seems to be a large selection available, although I wasn’t shopping, and the facilities are first class.
Best new car buying experience I ever had. Felt very comfortable with the people that made it happen. I had a couple issues with my credit and they had no problem helping out with it. I would like to thank bryon,cris,Charlie and all the people who had helped me out.
I brought my Camaro in for a front license plate bracket that the Dealer I purchased from didn't provide. I purchased the part and they installed it for me no charge. I was very impressed with how friendly and nice the staff was. I have found my new Chevrolet Dealership now!
Purchasing a new car is stressful to me; however, VanDevere made the experience pleasant and took some of the stress away. I found Rita Furino, Bob Berger and Joe Caspary very helpful, honest and friendly. The facility was welcoming and it had a wonderful area to discuss the car, wait for needed paperwork and make the necessary business arrangements that I needed. I will definitely be a return customer!
As a female car owner, I generally dread visits to the car repair shop - as a total layperson, I usually do not enjoy being convinced that my car needs (in my view) unnecessary repairs/upgrades. Branson assessed the situation, proposed solution and in less than 90 minutes I left the dealership with a fixed car and good feeling. I really enjoyed the little touch of a cookie left on the passenger seat with a note from the Service Department - these extra little touches will help me coming back whenever repairs/car consultations are needed.
Jon Riedmann -Thank you! You gave us over and above customer service......
Jon found three personal checks in our old 2015 leased car and called us in Mi and offered to mail or shred them. In addition, he sent pictures of the checks for our review. We spoke on the phone as well. Jon, you have restored our faith in honesty, integrity and kindness. Thank you,
JON RIEDMANN from Serpentini Chevrolet Tallmadge, OH.
Went to see new Cruzes for two family members who were looking for new cars. Salesperson courteous and helpful .staff friendly . Owner more than willing to do what it takes to do a deal . Best price on vehicle in Akron area, high trade value . Can't wait to go back.
Serpentini helped me get into the Equinox I wanted
by Michelle from Akron Ohio
January 6, 2018
Mark Chase and Daniel Swartz were top notch bending over backwards to make sure everything squared up to our financial needs, worked with the financing company to get me in the SUV I needed. Everyone there is friendly, I didn't feel pressured or stressed. This is how a dealership should be! ..unfortunately... I went to another dealership (not serpentini) a couple weeks ago and I got bad vibes as soon as I walked in , they weren't willing to work With us or figure out a way for us to get the car we needed .. just pretty much told us this is what you get to choose from otherwise sorry so we left and I'm glad we did because then we went to Serpentini a couple weeks later and I was able to get the vehicle I wanted. .. a newer Equinox ..Thank you so much!!
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