Teri was a great sales agent and Kim was very helpful with the business end. The business was clean and appealing. A minor problem (missing items in car) (extra FOB and owners manuel were cheerfully ordered at dealer expense) These people are honest and sincere without pressure or gimmicks. I would go back. Pricing on the car was good.
I bought my vehicle site unseen as I was 6 hours away. I knew that's the one I wanted. They delivered it to a meeting place which was great all with in 36 hours. Got it home and looked it over good, I was disappointed that I had no service records at all. No vehicle booklet(this is a 2016), the old owners info still in the glove compartment and it was dirty. I mean not detailed or cleaned at all. Very disappointed in that. This vehicle comes factory with luxury floor mats, this one has 3 cheap ones and missing the drivers floor one. More than just small details where missed. Makes me wonder if it was looked over at all while there.
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
Great service department! They are always ready to serve when ever I call. There are times when I cant may the trip to the shop myself do to working. They will send someone to pick my car up and they return it to me. I wouldnt use any other service department.
Paul went above and beyond!!! Very personable and professional...will recommend him to anyone who will listen!!! Best buying experience of my life, and he even taught me all the tricks with the new technology!
Everything went fine, with the exception that i specifically asked for my tire pressure to be checked so that the warning light would go off. I drove off with the same pressure i came in with, it was not checked.
Very nice people,bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb..
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