Used 2024 Chevrolet Trax for sale near Covington, OH

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

Had this LT for a year now and it has been very nice. Great gas mileage and seems to get just a touch better on the HWY than reported. Overall a great value and good overall car in the entry level. I would recommend the LT trim as it has the nicer interior but keeps the price point down. It packs a ton of features that you don’t expect from market segment. Also gives you a lot more room than you expect, very comfortable for 4 people with no problems.

Great service department. Always greeted when I take my car for service. Provides complimentary donuts and coffee newspaper and TV while waiting. Price for service is a little excessive.

Genuinely a fun car to drive. Packs a lot of tech for the money, and only compromises with its transmission (which can feel a bit sluggish sometimes). Bought mine new back in May, approaching 7,000 miles and still pleased with the driving experience. It's super minimalist yet has a lot of creature comforts standard that make the experience all the more enjoyable; mainly its heated seats, wireless Android auto/car play, and remote start capability (with my 1RS model I also have the heated steering wheel, a very nice addition to have in the winter). While it prioritizes a sporty look over sporty performance, it doesn't really leave you feeling like you're missing out, you can pull to overtake without feeling like you're giving the car its all. I've had a few hiccups on occasion with the infotainment center becoming unresponsive and causing static over music, but after a few minutes it corrects itself, overall the issue is a rare occasion. Lots of cargo space and a comfortable ride, this SUV was a great match for the often unpredictable roads of Michigan.

Catherine McMillian made the process of buying my first car comfortable and clear. Good job at this dealership!

The car is good, comfortable and good ongas. My only concern are the wiring to the audio and the screen. I have started the engine and the screen goes blank or gets stuck even when I turn the screen and music off. Also the base comes in wiener it wants and just fades out eventually. But when you want it to work it doesn’t. Also the automatic engine on/ off button. I leave the button off majority of the time but the engine still restarts when the button is turned off.

I always receive great service at this dealership. Rick Sloan always takes care of me, from beginning to end. The service people are efficient and friendly.

I love the car overall from front to back. The only thing I would change is the way the headlights project at night time. They only go a limited distance and then it’s completely dark. I mean a really short distance. I find myself having to put on high beams often.

The experience was very enjoyable from my first online contact with Sierra Jones about helping me remove the drama from buying a truck. She promised That she'd work hard, and she did! We didn't need camping gear either while negotiating. Things moved along fairly quick! Sierra goes above and beyond to treat people right. That's not a learned trait, in my experience, so much as it's the nature of a person. Thanks so much, we appreciated your energy & enthusiasm! (I've been to other dealer's where I felt I needed to check everyones pulse...) Helen Smith in Finance was also very kind, pleasant, and very professional. She moved things along and all the while chatting with us. Thanks to you for a good day! And also, the Sales Manager, Mark Eysoldt, who kept everything smooth and professional. The vibe of the place felt right. Mark is a confident but not at all pressure driven. Thanks for the experience!

My son got into a terrible accident, where he got hit from behind by someone going at high speed, and his Trax got absolutely smashed into the car ahead of him. The tires were sideways and the car looked mangled. He walked out of it with no injury. Chevy for the safety win!

I am cancelling my earlier low rated review on issues with the dealership, they were resolved and I purchased a new csr from joseph. Still have issues with kia and CNA warranty. But joseph stepped up and I purchased another vehicle today (kevin and the gm were m great . I appreciate brian the gm helping me with another issue. I am back as a customer. Thanks

recently went to White Allen Chevrolet and purchased a used 2019 Dodge Challenger. my sales guy was Vaughn Tackett. very helpful and did a real good job in getting me the deal the way i needed it. Came up from Batavia Oh because the car at the price i paid were worth it. Thank you Vaughn and White Allen Chevrolet.

Staff is so helpful and they kept my appointment time. All repairs were completed in one appointment. Collin was great at explaining additional repairs I needed.

excellent fast and prompt service keep up the good work. always been good doing business with you guys. I will be buying more vehicle in the future.

Had a complete engine replacement that was overseen by Joey Lucas at Arborgast. Joey worked with Chevrolet on obtaining a new engine and had it installed. However, it did not meet his standards and requested a 2nd engine. The car is running fine now. Throughout the 2.5 month process, Joey kept us informed as to what was happening. I will call Joey with any future repairs and highly recommend him to everyone in need of car repairs.

Jon Casey at Smedley?s Chevrolet made my car buying experience smooth and informed. By time I got the keys, there were no questions left unanswered, including the ones I didn?t think of. Professional, honest & polite.