Even though we couldn't walk out with a vehicle at this time, customer service was great, and I loved that they are straightforward and fast on theirs service. We will definitely come back when we are ready and have already referred family.
Joseph listened to everything I was looking for, only showed me what I was interested in. Unfortunately my van wasn't ready and wont be for a day or 2 and my trade in wasn't running but they let us use a loaner! Im very happy with my experience and will go back
I came to Cavender Toyota to seek for a new Vehicle, the salesmen???s are great to work with and understand your needs. They take the time to deliver information and work with your personal finance preference. I would highly recommend this dealership to anyone who is interested in a seamless experience.
Best experience. Starting with our salesman Ricardo Rodriguez, the manager and Donna Terblanche. Everyone was professional yet personable. It was really awesome to have Donna handle the financial part in purchasing our new Toyota Sienna for the 2nd time. She is truly a Gem. All our questions were answered and my family and I felt comfortable and at ease. I will continue to refer my family and friends to Cavender Toyota on 410 and Bandera.
I???ve purchased several vehicles from this company and have never been dissatisfied with the sales team. I especially like the service department and would recommend them even if you didn???t buy here. They are very friendly and conscientious and take care of your vehicle like it was their own.
Great customer service and easy to work with. They were helpful with just about every question I asked and explained everything very clearly. Just an awesome experience overall and made buying a vehicle very enjoyable! I recommend Cavender Toyota to anyone and everyone!
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
Excellent experience @ Cavender Toyota dealing with Spencer Herrera. Started through internet query with criteria for company vehicle and Spencer found options that satisfied those criteria and met my expectations. All said, a seamless experience that ended with my driving off the lot in a 2018 4Runner!
First made contact with dealership to pre-qualify. Process was hadled very quickly and Bessie provided an exceptable rate for our credit rating. Vehicle was listed here for $29k roughly but their site shows $30k. Initially that caused concerns, but after seeing the car I understood why. Inside the SRX are multiple ink marks on the roof and tears within the seat leather which could cost a feww hundred to fix. The on the back of the trunk is a scar about 6-8 inches in length. The photos did not show the damages. I asked to negotiate the pricing to have the car corrected but the associates and management declined to reduce the price just $1700. I hope you have a better experience and good luck to Pursch selling that scar.
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