I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
Awesome, awesome service. The sales and finance guys are top notch. They worked with us for over fours hours to get us into the car we wanted. Even when we left with no car because we couldn't get what we wanted, they still worked until 8:00 at night and got us the car we wanted. They never gave up helping us. They are by far the best dealership ever. I will never go to another dealership ever. Best customer service I have ever received!!!
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
Scott S. was a pleasure to deal with. We purchased 2 new trucks in the past month from him for our business, and he made sure things were simple and easy for us throughout the entire process. Will definitely be giving Scott a call next time we are looking for another vehicle!
I recently purchased a new vehicle from Cottage Motors and had it in for my 1st oil change. They're nice folks who appreciate my business. I was in and out quickly. The service people are experienced and helpful
What a pleasant surprise as I was driving through Wautoma when my tire pressure warning appeared near the dealership and I pulled in to have them check the tire out. To my surprise they were able to take my Traverse in immediately only to find out the tire had a puncture. Before they repaired the tire the service manager asked me to come out to the shop to look at the tires because for he had some safety concerns. He politely pointed out how the tires were well worn beyond safe operating standards and indeed they were. In addition to no tread left he showed me some uneven wear and suggested I install new tires & have an alignment done. Needless to say the dealership replaced my four tires with 54k miles on them, aligned the car, and had me back on the road in less than 2 hours. I cannot think of a shop anywhere near my home that would offer that kind of service let alone offering what I felt were extraordinarily fair prices! From service to the check out everyone was extremely friendly and genuinely concerned! What a find so I know where I will head when I'm in the market for a new pick up truck soon. To me it will be well worth the drive.
I've always received good customer service as well as quality maintenance and repair service. I bought my vehicle from Holiday Motors in Fond du Lac, WI in 2014...I live in the Milwaukee area and continue to head north to Fond du Lac for oil changes and repairs, because I haven't yet found a dealer in the milwaukee area that provides Holiday's level of customer service and quality of maintenance/repair services.
Our service advisor, Andrea Thompson, was terrific. Extremely polite and efficient, a true asset for your company. I think she could be a manager one day for you.
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