Went to them unsure about which vehicle I wanted or needed. They responded in kind, listening, and providing the information needed without upsale pressure.
Both Benjamin, and ultimately Steve Kendrick, put me over the finish line and into the best vehicle of MY choice, and exceeded my expectations!
The process was pleasurable, and satisfying. I shall recommend their services to both family and friends.
Went into dealership looking for new car or truck. Was greeted by Chris and helped us out. Was friendly and very knowledgeable about all the vehicles and trucks. Ended up buying a new 2018 dodge ram truck. Would recommend this dealer and would recommend Chris as well. Drove one hour to this dealership on the 4th of July and was well worth the drive with the experience we had at the dealership.
Walked into the dealership and I was greeted by Jose. He showed me the cars I was interested in and gave me the full description of each vehicle that I test drove. He worked with me through the buying process and I was able to achieve a very satisfying purchase, much different than my past experiences. I can honestly say this is the best buying experience I have ever had! P.S. the finance manager was also easy to work with!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Drove down from l.A. to look at used vehicle after being treated like “they thought I was an idiot” at other dealerships. I had purchased a vehicle and made a trade at Crystal eight years ago when we had a home in the desert. Great experience and great deal. Salesman was great and they went out of their way to be courteous and fair.
Just want to thank Tom at Autosource in Banning California. Thank you for giving me a chance even with my low credit score. You never doubted that you would get me into my truck, thank you for giving me this opportunity! I'm a very happy girl. Buying this truck was so smooth hassle-free met with big smiles and welcoming personalities thanks again and see you I'll see you soon
Had to call service department for update car was there for 3 days was told would be ready next day
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