Used Chrysler Pacifica Limited for sale near Southfield, MI

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Zack is awesome He helped me out tremendously with my new truck They are fast They get back with you right away I've been in plenty of dealerships But Shuman is by far my favorite Thank you Zack for everything

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

This dealership gave me nothing but an amazing experience loved it love the vehicle extremely satisfied and happy

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

I had been searching for a car since late August and finally bought one on December 1. I have searched the inventory at Hertz Woodhaven in the past but never found a car intriguing enough to check into until now. I made contact with Hertz first through cars.com email after seeing a 2015 Mitsubishi Mirage at a unbelievably attractive price. I received a prompt email reply from Jordan, my sales rep, who told me that the car probably would be sold but that if the deal fell through she would contact me again - which she did the same day. I test drove that car but I found a couple of things I disliked about it. Hertz had three other 2015 Mirages on their lot so I tried another one. Didn't care for that one either so I tried a third. That one I liked. Jordan was extremely cooperative the entire time. I did not detect the slightest aggravation from her whatsoever. She was very professional and cordial. Outstanding in every way. So, once I decided to purchase, Jordan handed me off to Matt, the business manager, who handled the sale documents. Matt was Jordan's equal in his professionalism. Never hurried me through anything. He was also sympathetic when it came time for me to write the check. I hesitated briefly because I wasn't entirely sure I wanted to buy at that moment. Matt was very patient and could see that I was slightly reluctant but did not display any signs of irritation with me. That put my mind at ease and made me feel comfortable and confident enough to complete the sale. It also helps that Hertz has a no haggle price policy. No need for the extended negotiations which often take a lot of time - too much usually. Another big plus with Matt is that he kept all of his promises. The car was ready to pick up the next day and the title arrived to my home within a week. You can't ask for better service than that. More often than not, I've needed to contact a dealer after the sale to straighten out something. In addition to Jordan and Matt, there were a few other sales people who were very friendly while I waited for the sale to be completed. It might have been because I was the only car buyer there that time and day. Nevertheless, none of the staff ignored me when I had a question or when I felt like talking to kill the time. It didn't take very long - 90 minutes start to finish. Buying a used rental car at Hertz Woodhaven was the least stressful car buying experience I've had in 40 years. As to the facilities themselves, the Hertz corporation should consider upgrading the showroom appearance to match the five star level of customer service. The building is old and the interior decor spartan - but it was clean inside and out which is commendable. And, their lot is too small for the number of vehicles on hand. Although I found a parking spot in the back, there was only one spot. A dedicated area just for customers would be a big improvement - 4 or 5 spaces in front would be sufficient and would plainly show that the customer is #1! Now onto a couple of big negatives that is probably just Hertz corp. policy and beyond the control of the sales staff. Matt presented options for add-ons such as Lo Jack, extended warranty, etc. which was a real turn off. I told him before he started his spiel that I was not interested in any extras and I got the impression he had to offer them anyway. Standard procedure I suppose. I wish car dealers would stop doing this already. I know, good luck with that. Another thing I didn't like is that Hertz only had one car key when I took possession which apparently is common when buying their rentals. It might have been mentioned the day before or cited in the paperwork but I don't recall this happening. Hertz should try harder to keep both keys with the cars they're selling. Very strange that they don't. Where does the other key disappear to? Anyway, a long winded but honest appraisal of my Hertz Woodhaven experience.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Pierce was friendly, professional and efficient in helping me get the new fuel pump exchanged. I had a limited amount of time and Pierce went above and beyond in talking with the mechanics to see if it was possible to finish the work in 3 hours instead of 4. I had an appointment that I had to make. The mechanic agreed and even better, they finished earlier than the deadline. I greatly appreciated Pierce intervening for me.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Vince Galici made buying our 2022 Blazer RS a fun experience. He helped us get the best price and showed us how to use all the vehicle features. Thanks Vince!

Awesome vehicle. Runs and rides great. So far in the first 2,000 miles we have been averaging 26 miles per gallon. I would purchase another one with no question.

The Dealer did a great job explaining everything. Thanks for taking the time and effort

Overall a great car, loaded and comfortable. Great buying experience through Jack Powell Escondido, Rick Taylor was extremely helpful in providing info and prompt responses to any questions.

extremely professional, very friendly, and easy-going. our car salesman was Earl he made things go super smooth. he got us in our first vehicle of our own. very pleased with our purchase. thank you, Georges!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Worked with me on all my needs. Excellent experience Answered all my questions. Was super quick and painless!!!! I recommend this place to anyone looking to purchase.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Terri is a VERY kind, responsive, and accomodative sales person, Thanks to her, I could get my new Cherokee which matches almost all of my preference in body color and option packages!

Our experience at Serra Cadillac was wonderful! Amanda Stork was incredibly helpful and attentive to our needs. I was looking for a Cadillac XT5 with specific colors and options, and Amanda went above and beyond to find the perfect one for me. Amanda's communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle!

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

I love LaFontaine! They are always so kind and so supportive throughout my service experience.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Cars appear to be clean, in good repair, and fair prices, appreciate the prompt communication.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Great service great people sales people are very professional and answers all your questions service people Are also great

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.