Used Chrysler Pacifica for sale near East Peoria, IL

We came in for a new vehicle because ours is breaking down and Darnell Reed did a great job helping us he's awesome answered all our questions about each vehicle we would highly recommend.

We recently purchased a used Jeep Wagoneer from Heller Ford in El Paso, IL, and the entire experience was nothing short of fantastic. Huge shoutout to our salesperson Onie Maisonneuve, who went above and beyond from start to finish. We live about an hour and a half away, but Onie made the process incredibly easy by handling everything over the phone ahead of time. By the time we arrived, all that was left was a quick test drive and a bit of paperwork—start to finish, we were in and out of the dealership in around 30 minutes! A couple of days after taking the vehicle home, a mechanical issue popped up. Onie was immediately responsive and had a loaner vehicle arranged and delivered to us the very next day. The service department didn’t miss a beat either—they had the necessary repairs completed quickly and efficiently, making sure we had our Wagoneer back just in time for a planned family vacation. I can’t recommend Heller Ford highly enough. If you’re looking for a dealership that truly stands behind their vehicles and values customer service, look no further. Ask for Onie—he’s the real deal!

I think I can count on the service department at this dealership to keep my cars well-maintained and safe to drive at a reasonable cost.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

The best and friendliest dealership around I would recommend them to everyone I receive excellent service

Our salesman Brighton is very good at taking care of his customers. We have purchased many vehicles from Brighton and will continue to do so.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Husband and I found a jeep we were interested in and contacted dealership to inquire. Kyle was very helpful,and got answers to all our questions in very timely manner, however since we live out of state the only time we could go inspect and drive vehicle Kyle was off so we then worked with Karen and Steve. Both were super to work with. We have purchased a good many cars thru the years. And after we purchased our jeep we both agreed this was the most easy no-hassle car buying experience we have had in recent years. So good to actually enjoy buying a car!

We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" :)

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Sherry was an absolute pleasure to work with. She made the process seamless!! Thanks again Sherry!!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

We bought our van thru Sarah Alcorn! We wouldn’t deal with anyone else! She is great to deal with!! She listens and understands what we are looking for.

Nick and Chase were great to deal with. Straight shooters and pressure free. One of the best ecperiences I have ever had purchasing a vehicle.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

Easy to work with and I got a great deal. Thank you again Mounce team

Don’t like changes to facility. Cold and uninviting. Get a C minus or even d plus on waiting area.

Great people. Todd so professional & nice to speak with. They like to work with customers and make it happen.

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

We had a great experience here today! Darnell heard us and advocated to what we were asking for. So appreciative of the whole team for helping make today a great day!

Very friendly and helped my wife pick out a car that was right for her!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

We had a great experience. Scott Johnson was our salesman and was absolutely terrific. We also had great interactions with the Sales Manager and the Finance Department. Would highly recommend them to anyone looking for a new car!!

Mr Heller and his sales staff and financial staff are top notch. My salesman was Ian. Fast and easy no xx and no pushy attitude. Knowledgeable in their inventory and allowed me to take my time. I signed all documentation online and they delivered the truck to me. Outstanding service.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

I did not end up purchasing a car with this dealership however I did not because of the honesty of the dealership. The dealer fully disclosed prior damage the vehicle had and the repairs. It was my decision to not purchase because of the damage.