Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
I was in the market for a 2017 Jeep Latitude with very specific options. I logged on to the Allen Mello website, checked under the new inventory tab and found the vehicle I was looking for, at a price I was willing to pay. I took the print out of the internet vehicle to the Nashua showroom where I was greeted by Derek Daigle. Derek looked at the printout I had, retrieved the vehicle from inventory and we were off a test drive. No questions, excuses or upselling. Upon returning to the showroom, Derek worked hard to apply every possible rebate available while my trade was being assessed. He put all the numbers in front of me, showed me the final price and we had a deal! It was that simple!!! I HAD done my homework before going to the dealership, but I never felt pressured to buy something more expensive or different from the vehicle I wanted. Derek was awesome to work with! I've not had any service experience with the Allen Mello yet, but for me the purchasing experience was flawless!
My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my Grand Caravan for 17 years and finally decided to check out what kind of cars Allen Mello had. My dream car has always been a 300 and there didn't seem to be one that fit my needs, but my wonderful salesperson Ava French managed to find one. (even though was older than I liked) It was beautiful! It had all the options that I was looking for and more! We got it for a steal! Cheikh the finance manager, who has been our close friend for 30 years, helped us once again.
I had been to a couple dealerships prior to here to test drive different SUV???s to see what I wanted which also meant I had to deal with many different salesman at each place. Gary was friendly and honest (which is what won me over). The other dealerships tried to take advantage of me with their sales pitch games and creative gimmicks to make you feel that I can???t get that deal anywhere else so you buy from them but I am huge on costumer service and that???s what sealed the deal to buy from Gary! He did an awesome job getting us a great deal. We will definitely be back as well as recommend him to anyone looking for a vehicle. Thanks again Gary!!! I love my new ride!
After going back and forth with the salesman, Chris Williams, about which vehicle we wanted and pricing, Chris went out of his way to obtained exactly what we wanted from another dealership and the pricing was perfect. I can honestly say I probably put Chris Williams through xxxx to find what I wanted and he came through with flying colors. I will be going back to Chris once my other lease expires to obtain another Jeep.
Amazing experience. I'd recommend anyone looking for a car to try CarMax first...
There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars.
Put it this way, it was great enough experience for me to come online and leave reviews all over!
I was searching for a car with difficult criteria, but found one in Best Ford's inventory. I live over 100 miles away (and in a different state), so I called to sort out the logistics. They were very helpful and worked things out to minimize the pain associated with the distance.
They had the car right in front and waiting when I got there, allowed me to take as long a test drive as I wanted, answered questions, and had their shop look at a minor issue while I was there. We negotiated a reasonable price, and they even offered to deliver the car (over 100 miles) for less than I was expecting.
Overall, a great experience -- and I'm very happy with the car!
I’ve always had my car serviced at Priority after switching from another dealer. The service has been great. I went there when I was thinking of buying a new car and couldn’t be more pleased. The salesman, Eric, made sure every question I had was answered to my satisfaction.
I was shopping for a new vehicle after having just returned a leased Dodge Charger Scat Pack because of a military deployment. I originally leased my first Dodge Charger Scat Pack from Herb Chambers Dodge in Danvers, MA. My salesman was Ismael Briceno and he made my car buying experience so smooth and enjoyable that there was no question as to where I was going to purchase my next vehicle and who I wanted my salesman to be. I contacted Ismael letting him know my situation and he did everything I needed him to do so we could put together a deal on a new Dodge Charger Scat Pack. Ismael Briceno is a salesman at the top of his game and has excellent customer service. I purchased my second vehicle through Ismael at Herb Chambers Dodge and my second experience was just as enjoyable as my first. I look forward to doing business with Herb Chambers in the future but specifically Ismael if he continues to sell vehicles. Great job Ish!!
My wife and I are from out of state and were recently on vacation north of Boston when our 2016 Jeep Renegade started overheating. We called for a tow and we happened to be closest to Herb Chambers Chrysler Dodge Jeep. I was impressed that someone was on duty in the service department after 7pm when we arrived. Our Service Advisor Barbara A. Padget went above and beyond to put us at ease and immediately obtained a loaner vehicle for us to use for the balance of our stay. She then expedited the repair of our Jeep, which happened to be a bad cooling fan and module, repaired under warranty. I was impressed at how Barbara handled our whole situation and turned what could have been a bad memory into a great memory and dealership experience. She is an asset to this dealership. Sincerely, Al and Antoinette Urenovich
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