Used Chrysler Pacifica for sale near Saranac, MI

Courteous, excellent communication. Service desk staff was very friendly and thorough. I felt heard, which made me confident that my issues would get taken care of.

I’ve been coming here for years. I just got my 2023 Ram 1500 Laramie Night Edition and couldn’t have had a better experience. Greg Chernoby the new car manager and Kyle Lovelace salesman was a pleasure to work with.

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I recently bought a 2016 Jeep Wrangler from JBrinks, The sales and service team were AWESOME! Love my vehicle! Drew and Mike ROCK! THANK YOU AND BE BLESSED!

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

This dealership team is the best. I had troubles with my car within a few miles from the dealership my transmission was going out (I’m 5 1/2 hours from home on Sat at 12:30 ) in town as my son is buying a car from a private party. The team at Graff is truly great, compassionate, thorough, helpful, knowledgeable and friendly. Alisha states they will wait for me and let’s Service Manger Tom Miller (Amazing) know I am coming… runs diagnostic and yes transmission troubles… I go outside to process and Tracy gives me a hug as I was crying and scared… Lon Keely also comes over and between them all I felt safe and in good hands within minutes… the staff was amazing and Tom Miller has been wonderful to explain what happened, what my car needs and feel at ease. This team is amazing and thank you all so much. Saving Grace and wonderful, helpful and knowledgeable… I will forever be grateful for everything

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

Have had a great experience here. Every time I need work I get in within my time line. Work is done on time or sooner.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Met, and spoke with sales representative Austin Lee, who was courteous, polite and extremely helpful. Without hesitation I would reccomend his services if you are considering the purchase of a new or used vehicle.

We bought a new dodge truck on July 20, 2023. Our salesman was Caleb. He was friendly and knowledgeable about our needs. The owners went out of their way to welcome us also We met the staff in the service dept who were just as friendly We would highly recommend this dealership to anyone looking for a vehicle Harv and Ann

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Service advisors definitely wanted to see the service done right and in a timely manner.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I bought my new dodge charger on the 1st of July had a wonderful experience with the purchase and got a great price on it. A few weeks later the check engine light came on and battery was dead. I gave them a call and they got my car into the service department right away. It turned out a rodent chewed some wires by the transmission. They diagnosed the problem and fixed it for me even though it wasn’t under the manufacture warranty. You couldn’t ask for any better service or more friendly employees at graff cdgr. I would highly recommend this dealership for a car purchase or any service work that you need Thank you all at Graff and whe I need service on any of my vehicles am going to purchase another vehicle I will be going there first. Thank you again Jeff.