Everyone I worked with was friendly and helpful! They made the car buying process fast and enjoyable! Would highly recommend them to all friends and family! Brad, Randy, and Zack all did a phenomenal job!!
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
It was a fantastic experience. Was very satisfying
by odie1 from DealerRater.com
December 4, 2018
All involved were wonderful to work with. The transaction was smooth and went very quickly.i have bought vehicles in the past from this dealership. And was happy with all purchases
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Zack went beyond wat my expectation that my new jeep will be waxed and perfect. Brad did the deal and there was little time with working on price. Randy want and gave me the same price on extended warrantee and he wants my business. This deal made me feel like I was wanted to come back.
I miss the Honda Odyssey.
by Minivan Mom from Milwaukee, WI
January 2, 2019
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
The staff and management always go above and beyond to make sure my vehicle is always perfect! I wouldn't buy from anyone else. My family is buying 2 SUVs and we look forward to buying them from our favorite salesperson Zack! Great team!!!
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
From the moment we set foot on the dealership lot to the time we left, the sales team was very patient & attentive. We drove an hour & a 1/2 to this dealership, after doing research on line to narrow our search for a new Jeep. This location had more choices available of what we were looking for. We pulled in at 8:02 am & hadn't walked 10 steps, when Zack ran out to greet us. He listened to what we were looking for & and was extremely helpful. It was very windy & cold that day, so Zack had us stay up by the building to keep warm, while he ran out to get the cars we wanted to look at up to us. That says a lot about the high level of customer service he strives toward. If I could give Zack a higher score, I would, but the survey only allows 5 stars.
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
Morgan was fantastic to work with. She was very knowledgeable about the Ram trucks. She was very patient and was able to answer all of our questions.
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
Love the no hassle pricing. The prices are very fair. Excellent staff! Will definately return to this dealership when purchasing a vehicle in the future.
Horrible video and GPS interface
by Chad from Waverly
December 6, 2018
The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.
This Dealership is a excellent Place to buy a car. The atmosphere was very heartwarming due to the salesman we had He was not Pushy or demanding Very Friendly, Polite and Courteous. We found the car we loved and at a very good Price We Love It!!!! I would definitely recommend this place for anyone in the market to buy a car.
First Impressions Are Good
by MiniVan is MegaUseful from Jessup, MD
December 3, 2018
We formerly drove Subaru Forester. So the Pacifica is a welcome upgrade. We believe that we have a great value for the price we got. The engine is powerful and quite despite the size of the vehicle. We find the interior design flexible and well laid out. The comfort of the drive is good, not luxurious and we definitely notice the larger size, but these were expected. It is difficult to judge reliability at this time. Our car has 8k miles and has no issues.
The user interface on the vehicle was initially challenged by a lack of information (or our inability to find the information) in the manual. We have learned far more from instructional videos on YouTube. So, if you want an idea of how easy setting up phones and how to manage the car's systems - start there even before your test drive. After we drove it for a week, we found that the layouts were intuitive and the multiple ways of accomplishing the same task made common functions very manageable.
Our first impression on the Pacifica is that we can't wait to drive it.
I had an accident with my 2008 Lincoln Navigator. Wanted to replace so I used internet. Found two in Wisconsin, four and a half hour drive. Picked Brantmeier to be my first stop. Met Keith and was very comfortable with him and loved the car. Everything worked great and I owned new car that day. Very pleased with car, salesman, and finance process. GREAT BUSINESS!!!
Has some transmission problems
by Seamha from Roanoke, VA
January 9, 2019
Love the looks of my van. Hate that this van has a hard shift problem. Been back to dealer several times, Chrysler states this is a normal condition. Nothing normal about driving down the road and almost getting into an accident due to car losing power then jerking into gear. Van is back at dealer hopefully for a fix this time.
These folks are SO nice! It's always a pleasure doing business with them. I had a little bit of a wait to get a replacement part, they even washed my car and had it perfect when done.
Safest vehicle I've ever driven.
by Bay City senior driver from Bay City Mi
December 5, 2018
This is our third Chrysler van and is by far the most advanced. We have owned 2015, 2016 Town and Country vans and the Pacifica is a tremendous upgrade. The electronic safety features make it easy for me, a 70 year old driver, feel very comfortable driving in traffic or backing
The staff at the Chilton location was great! We had an awesome experience with them and will definitley be going back in the future for additional vehicle purchases. Good honest company and I would recommend them to everyone. Thank you Vande Hey Brantmeier for taking good care of us!
I bought a 2013 ram 3500 for John Martin. He is as a truthful and upfront salesmen as your gonna find. I had many questions about the truck and he provided me with every detail. I wanted to know history he had it. He brought me to John the service manager and he had all the service documents. Jonh (ser. man.) gave me previous and all repairs needed when they got the truck. I had a trade in and i wanted a certian amout. Gary pulled up similar trucks and where they stood for trade in value. That helped him and I come to a fair trade in amount. Gary was very helpful and a easy person to talk to. Then John handed me over to Todd to get me the financing i needed. Todd worked a great payment plan for me and was very professional. Clear and undestandable information. Not rushed or pressured. Very professional. Then comes the tricky part. On my way home (3 hrs one way). The truck threw a code and the check engine light came on. I called John Martin and he said without hesitation. " Let me talk to John and he will call you right back". To end this long review all i have to say. In the end Vande Hey Brantmeier Dodge is the only place to buy a vehicle. They are trustworhty, polite, and stand by what they say! You will be doing yourself a huge injustice if you dont buy your next vehicle from one of the Vande Hey Bantmeier dealerships. Thank you again for all your help and commitment.
I bought my last vehicle from Stacy 10 years ago, and when it came time to buy again, I received the same great service this time around. By far, Stacy is the best salesman I have dealt with. No pressure whatsoever, and was very straightforward when presenting my options. I received a very fair price for my new 2016 Ram 2500, and got top dollar for my trade. The entire process went smoothly and I will definitely be giving my future business to Stacy and Central Garage.
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