Bought my wife a car here last weekend. They had the lowest price available within 150 miles of me. No pressure from the sailsmen. They were relaxed and patient and provided all the info I asked. Dayle was took care of my paperwork even before I got there, so our purchase was fairly quick. The sales manager, Steve, was also respectful and patient. Our car got a full tank of gas and was ready to take us home. My wife loves her car and everyone is happy.
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 2, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
Although I didn't buy my new vehicle from Amanda, she was very helpful in assisting me in narrowing down the vehicle I did purchase from a dealership out of state. They offered extended terms and other incentives that was not available to her. She was very professional, prompt in returning my calls and e-mails. I would use this service in the future and I have recommend Amanda to my family and friends.
I’ve been looking for a Dodge Durango for several months and it has been years since I purchased a dealer. Dealers locally and outside of Raleigh made me feel ast though they did not want my business. We drove about 2hrs and after being shunned by yet another dealership in Kernersville, we discovered this dealership. My only regret in my two months of searching...I didn’t come here first. From speaking with Robert Via in selling the vehicle, to Gwathney Leak, Jr., making sure I had a clear understanding of the process, they took the pressure and anxiety out of buying a car. They actually made me feel like a customer...and wanted my business!! Thank you guys for a wonderful car buying ‘experience ‘!!!
So far, everything has been great and done over the internet. I will actually be picking up my car at the end of this week, and then I could answer most of the questions at that as to the quality of repairs the the facilities.
Eddie Daye Is the man you need call on .... he is very helpful .... called him up and told him id take the truck and he had paper work ready when we got there had us in and out in no time .... the back up camera was cracked and he hooked us up with a new one he robbed off a different truck was very thankful he was able to do that ...
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
Went a different direction, But a great experience
by gvandergriff from Rocky Point, NC
July 0, 2018
Called about a Equinox for my mom. Aron took my questions and said he would have Dean (the sales manager) call me back. To my surprise, less than 5 minutes had passed before Dean did call me back. He spent about 20 minutes on the phone with me answering questions, worked up a price, and emailed it to me. The price was easily the best quote I had received from over 6 different dealers. Mom ended up going with a different manufacturer and model, but I know when its time for a new truck who I am going to call 1st. Very easy people to deal with. Great service!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Excellent Service. Sam was very patient and gave us great customer service. I would recommend buying a car from Hertz Car Sales to anyone.
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