by David & Tammy Jones from 7840 McGee Trail Tobaccoville,NC
July 2, 2018
I was very pleased with the excellent customer service I was given. Amanda was a Awesome adviser . I felt like she really cared about our concerns and was very open about ways we could finance.
Thank you to Greg, Sam and Amanda for making us feel so welcomed .
And the truck is Awesome
Although I didn't buy my new vehicle from Amanda, she was very helpful in assisting me in narrowing down the vehicle I did purchase from a dealership out of state. They offered extended terms and other incentives that was not available to her. She was very professional, prompt in returning my calls and e-mails. I would use this service in the future and I have recommend Amanda to my family and friends.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
This dealership and the people are great. We purchased a truck in Jan 2018 and today we just purchased another vehicle. We drove 2 1/2 hours. Our salesman is really great. I highly recommend this dealership.
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 2, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Let me tell you, I've purchased quite a few vehicles in my lifetime. Hanes Auto made this process seemless. They're very personable, which I love. Great customer service. I was able to get what I needed from them without pressure or "creative" sales tactics. I asked a question, they answered it. The Pacifica was in beautiful condition when I test drove it. Clean and very well represented. Sonya Hanes is just great. It actually took me longer to drive to this dealership than it took to complete the purchase. I highly recommend them and will likely go back and purchase another vehicle. Thanks guys!
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