Used cars for sale near Concord, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

After enjoying a 2006 Honda Pilot for over 200K miles it came time to try something different although the Pilot was still performing flawlessly. Competition was fierce with Lexus, KIA, Volvo, and others offering compelling alternatives. But in the end customer loyalty won out. The ACURA MDX has proven to be an outstanding choice offering comfort, reliability, and an absolute pleasure to drive. Also of importance the technology interface feels intuitive with a very shallow learning curve. Highly recommend.

Came in looking for a new truck, young lady on the lot Eva was very helpful and sold me on a what my husband and I wanted. She got us intouch with a great sales guy Dylan M. Very happy with Huntersville Ford and we highly recemented this dealership.

The huge computer screen in the center counsel was slow and unresponsive during the cold weather months. Actually, the computer screen is the only issue with the truck.

Had an ongoing problem with my 2021 Outback info center. After many updates recommended by Subaru, which didn’t work, Randy Marion’s service crew provided me with a loaner car (which I now want!) while they worked on my car. In just a few hours they notified me that my car was ready. So far, it appears so. System working faster than ever before. All in all, I was EXTREMELY satisfied with my experience with them. 👏👏👏

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

Professional workmanship quick and easy I would buy another car from them if I look for another car I would recommend anybody it was so clean professional on top of things

2023 F150 Lariat. Just bought this used so these are my first impressions. So far very happy with the truck. Comfortable and handles nicely. V-6 seems very responsive. My issues at this point are related to my ability to setup this truck the way I want it. I am lucky that it came with the feature for automatic shutoff every time you stop for a red light already permanently removed. I would hate that feature if it had it. There is a lot of other features I would just as soon not have that I have had varying levels of success in turning off. Automatic lane keeping is one. While I was able to turn it off in the settings, it still interferes with setting cruise control. When I try to turn cruise control on it sets lane keeping anyway and I have to turn it off with another button press, while showing a stupid truck icon on the dash instead of my speed. I have to press an OK button to turn lane keeping off, then it will set the cruise control. All these button presses and having to look at the dash while doing this are very distracting and increases the time I'm not looking at the road, actually making the truck less safe. You really have to pick your time for setting cruise control. The automatic braking is another dangerous feature in my view. Thankfully I was able to turn that one off. The truck will beep 2 times if the engine is running and you get out, like to check your mailbox. It is irritating at best, not just for me, but for my neighbors, especially early in the morning or late at night. There is no mute button on the steering wheel for the radio, that I can find at least. I had this feature on other trucks and found it very helpful. Reverse brake assist makes no sense to me at all. I turned it off, but it is another one that puts a warning message on the dash to tell me that. I find the warning messages for the features I have turned off distracting and useless. These are my first impressions, there will probably be more later.

I didn’t end up buying a car there but Brittany was very responsive and probably the best online vehicle sales person I’ve encountered.

My 2024 Chevy Silverado LTZ provides a deluxe large SUV interior and a standard (short) tuck bed all in one vehicle. It is loaded with features to make it look and operate very well, and it provides mid 20's regular unleaded fuel mileage. The dynamic fuel management system combined with the 10 speed automatic transmission work together flawlessly to deliver smooth power without being able to realize what gear or how many cylinders the powertrain is using at any given time.

Thank you Victor R. and Devan for such a smooth vehicle purchase from beginning to end!! I love my Honda Pilot, best choice ever!!

I have be driving Chrysler products since 1968. This is my second Chrysler 300 and I love it. It is big enough, comfortable, and gets good mileage. Couldn’t ask for more.

We went to the dealership to look at a used Gennisis sedan with only 25000 miles on it. After looking at the car we decided against it and began looking at the new flagship from Toyota. We purchased a 24 Crown, what a car. We had it for about 15 months now. No problems with it. The people we worked with were all very nice and pleasant. We've had the car serviced 1 time after about a year. The service people are nice as well. The one thing we are dissatisfied with is the navigation system. It shut off after a year and you have to purchase a subscription at a minimum of 15$ a month. We planned for this to be our last car purchase as we are seniors. So over the years it's going to cost us a few thousand dollars if we want navigation in our almost 60,000$ car. Boo Toyota, the top of the line should have a permanent navigation system. In comparison we have an 2017 Accura MDX that has a navigation system that doesn't require a on going subscription. I'm not sure if other Toyota models navigation system shuts down after a year but if they do the sales people should provide that info up front.

2021 LT Trail Boss has great styling, powerful engines, and tons of technology in a great package. A commanding view of the road, a nice comfortable interior, amazing Bose Stereo system, tons of storage and tons of space for adults in the crew cab. But there are issues, side mirrors are too small, harsher ride (which I expected), and DFM, GDI engines, and questions on the 10 speed transmissions. I recommend disabling DFM ASAP or using the L9 trick to overide the system, to help prolong the life of the engines from lifter failure. Mine is under warranty for another 18K miles, if it acts up at all its into the dealership for warranty service.

We were traveling when our car broke down and we towed to the Hendrick Dealership. The staff at Hendricks were great! We were on our way to pick up our 3 year old grandchild and the team set us up with an enterprise rental car. The repairs were extensive and did take several days but we were updated daily on the status. Due to the car being under warranty everything was covered by BMW. I know we did purchase our car with the Hendricks team but we were treated like we did. This is why I have purchased three BMW's.Great job!!!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Gil was welcoming and helpful from the get-go. We had a great experience, and everything about the process was transparent and honest.

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

I have purchased 7 automobiles from you. And every time every one is so wonderful.

The perfect ride for someone wanting smooth handling and luxury finishes! Loved this ride and was sad to part with it but FINALLY was able to get my dream, Land Cruiser. This 4 Runner was perfect for long drives to the coast, a trip over the pass of daily commuting.

OT was great. He was very honest and welcoming and answered all the questions we had. Excellent experience.

It’s a sport car! Can get a honda or toyota with the same price but basic features. Totally worth the value. This is good for personal and family use.

I just had the best experience in the service department that I’ve had in ten years. Harrison was the best, kindest, most wonderful Service Manager I’ve ever had, and I’ll be requesting him from now on. My technician Taylor also went above and beyond to fix something that has been broken on my car for years, without being asked. I actually cried. Thank you both for taking such great care of me and my car. With service like that, I won’t be going anywhere else, and strongly recommend them to anyone.

Got this car as part of a trade with my 2013 Chevy Malibu. It's not a bad car did have a few issues with the spark plugs that came out of nowhere. And they had to be replaced along with a few other issues but outside of that it's been a pretty reliable car that has gotten me from point a to point b. Everything works well the Bluetooth has worked wonders along with the seats being comfortable and it drives smooth.

I appreciated Hugo so much for making the process seamless and fast, I tend to not trust Sales associates or dealerships but I did not feel taken advantage at all!!!

Elantra 2024 hybrid is a stylish, powerful, great on gas, and nice to drive on highway or around town. Seems durable so far, no issues.

I took my 2018 Forester in for state inspection and checkout of steering vibration. The checkout indicated the control arm bushings were bad causing the vibration. Due to this the inspection couldn't be completed. The parts to fix were not on-hand and couldn't be obtained for several days (due to Thanksgiving holidays). When the parts came in they called and an appointment was set up to repair. Since the 90K service was also nearly due, I asked about doing that as well. They arranged for that and since all this would take so long I was supplied with a loaner (a 2022 Forester). I was able to take care of several errands and have lunch before my car was ready. I picked up my car with all repairs, service, and inspections completed. The service manager worked with me to accomadate my schedule in the most hospitable manner. Absolutely the best for timely, quality auto service that I can trust was done right. Also, the cost of the bushing replacement was covered under the extended warranty (less the $100 deductable).

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

If you own a BMW and haven’t worked with Ben Trask, you’re missing out. From the moment you drop off your car, Ben sets the tone he’s punctual, transparent, and genuinely one of the kindest people you’ll encounter in any service industry, let alone automotive. What sets Ben apart is his commitment to clear communication. He never leaves you guessing about what’s wrong with your vehicle or why a repair is needed. He takes the time to walk you through every issue in plain language, so you actually understand what you’re paying for a rarity in this business. On top of that, the level of service he provides feels less like a dealership drop-off and more like a concierge experience. He treats your car and your time with real respect. If you want a BMW service advisor who is honest, knowledgeable, and genuinely cares about his clients, Ben Trask is the only call you need to make. Highly recommend.

Only have been driving the car for a week, but it is clearly the best SUV I have experienced. My wife drives the Mercedes 300 - a fine car as well, but I have always preferred BMY engine performance and handling. The X3 is simply a pleasure to drive.

Excellent service at Hendrick Motors of Charlotte. The team created a comfortable and stress-free environment during the entire car buying process. Everything was handled in a professional and efficient way. Miguel Chirinos provided great assistance and made sure everything went smoothly. Really appreciate the attention and overall experience. Highly recommend this dealership.

Great bang for the buck. I went with the Advanced package. Lots of convenience features like heated steering wheel, automatic dimming hi beams, adaptive cruise control, etc. Touch screen would be nice but I use Android Auto so most of what I do is voice command. Regardless, the touch pad is pretty easy to learn. Handles great. Sport Mode is fun to drive with SH-AWD and Adaptive Suspension. Looked at Mercedes, BMW, Audi, Lexus and Infinity. Reliability was near the top of my list so that eliminated Infinity and the 3 German cars. Just put $4500 into my wife's BMW for various repairs and wanted to try to avoid doing that with my SUV. Also wanted something to last 200K or more. Liked the Lexus but even the F Sport left me feeling like I wasn't connected to the road. That was what I liked about the Acura, it was fun to drive.

Truly, and continuing outstanding and professional service from your team. I have been working with Cole Petti for my next 10,000 mile check up. Also worked with Cat to schedule that appointment and she was also a pleasure to work with. The timing estimate is to when the car would be ready was right on the money. And Cole came looking for me to tell me that I can come and pick up the car. Same fantastic service as for my first one. Very proud to be a client of Scott Clark Nissan.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Randy Marion Buick GMC always makes the process for sales or service very easy and efficient. I wouldn't go anywhere else, they always take care of everything i need and go above and beyond, this dealer is the poster of what a dealer should be

Eight years in my Ford truck. I love it. I looked at GM trucks (Chevy & GMC), still nowhere nears as comfortable as a Ford. Yes I’ve had all the known issues but carried warranties for my truck so transmission has been overhauled. Cam phasers twice (Covered by Ford one and Warranty 2nd time). Just overhauled the front end (bushings, control arm assembly, etc…). Truck still runs like new and rides even better now than when I bought, she is finally broken in and I love my truck. For taller drivers like me, Ford is way to go. Ford has more cabin space than any other truck out there. Ford trucks have the best styling and more towing capacity than anything else in the mkt. Next truck will either be a Raptor or F-250 super duty.

Thanks for the good service from Honda of Concord. I am extremely pleased with the Ryan did of repairs to my 2020 CR-V front seat weight sensor. Also, real special kudos to Jessica Poteet, for her overseeing the work. I purchased the SUV from Ourisman Honda, Laurel, Maryland August 18, 2020. I moved from Laurel to Concord under 2 years ago and sought out Honda of Concord to perform maintenance and upkeep and I have been truly happy since coming to you in 2024. Every one there kind, pleasant and helpful in getting customers in.

I thank Jason Rodriguez for the help with Hendrick Acura Certified Pre Owned vehicles. Very knowledgeable young man.

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.