I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Bought my Challenger back in February and the team found a way to make everything work on the numbers. Mike also took care of my lease turn in and ensured I was satisfied with my new ride. He did not recommend a test drive until we had a deal figured out, which is unusual and appreciated. Thanks!
Mike did a very good job in providing information to me, but not being pushy. He was accommodating and friendly, which is sometimes difficult to find while car shopping. The bottom line is that he made the process easy, and more importantly enjoyable - which is what purchasing a new car should be. Thanks, Mike.
I worked with Logan on finding me a truck and he was amazing to work with. I ended up not buying from them only because they didn't have the truck I wanted. I would strongly recommend this dealership to anyone. They are honest, caring, easy to work with, and really seek the interest of the customer rather than the commission they will get from the vehicle. GREAT DEALERSHIP!
Corey is awesome, he went completely out his way to find the perfect car for me late nights to go traveling to get the car I decided to get!!! They are all friendly and Wendy the finance person is very informative!!! Love this place!! Thanks for all ur help everyone !!!
We were hoping to get a new car to get out from under our old one, however things didn't work out. However, Jason was very upfront and honest about our trade in value, and didn't rush to get us in a car to make the sale. It was really appreciated to not feel pressured into something we couldn't afford. If we're ever able, we'll be back.
I bought my Charger R/T from Mike McIntosh at Goodwin's. Best car shopping experience I've had in my many years of haggling over prices. This was the first non-mom/sports car I've bought, and Mike made it so easy for me to understand how everything worked. I got a great deal, I love my car, and I say "hi" every time I see Mike around town. Definitely worth the drive if you're not in New Castle already.
My wife and I drove 4 1/2 hours(9 hour round trip) to buy a Ram Truck from these guys and I will definitely consider doing it again! They were straight up front with me on the deal regarding sale price and and a very fair trade in credit. Unlike most dealers who try to play shell games by hiding the profit in one side of the deal and throwing sales pitches at you, Roger was awesome in embracing me as an educated buyer instead of resenting me for knowing what the truck as well as my trade in was worth. Like I said, next time my wife and I are vehicle shopping, I won't hesitate to give Roger a call and make another 9 hour roadtrip because I know they will be upfront and honest about the deal instead of trying to manipulate me with sales pitches.
To the staff members that assisted me, from the start to end, of the sale/commitment in keeping in their highest professionalism, loyalty and respect to me. I was a client, not as a customer, thank you to the Manager and staff, 5 star in courtesy and in sales.
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