My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
Albert conducted the financials and extended warranty on the purchase of a pre-owned BMW X5 from Westcoast Auto Sales. The car was in excellent condition. We agreed on pricing and terms ahead of my visit. When I arrived, everything was in order and the closing process was quick and easy. No BS. no pressure to add on things (I asked for the warranty). Albert is a car enthusiast and appreciates how other enthusiasts approach the car buying experience. All around a very good experience at Westcoast Auto Sales.
So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.
My wife and I wanted to take the time to write this review for those of you searching for your next car and to thank Frank and Sierra Honda for a great and hassle free experience. Cars.com was a great start, lots of great info and then it allowed us to pick dealers to continue our search. We picked a few but let me be clear, Frank at Sierra Honda was THE most honest, forthcoming and straightforward sales person we???ve ever dealt with. We went locally to see the car we wanted but the experience with Frank and Sierra Honda was so seamless we drove an hour plus away to buy it from Frank! We were greeted like family and treated like family too all the way through the process including the dreaded financial office. Franky was great, clear and concise and just like that we were done. I enjoyed researching and learning about the car we wanted to buy and even all the emails and texts with several different dealerships. But it was time consuming. Now we know! Simply put don???t waste your time, just call Frank at Sierra Honda! Thanks again Frank, Franky and team!
Who knew Selman Chevrolet had a collision dept for my Acura. When my insurance company told me about them and the fact that they could do an estimate on site, I was still concerned that they could not match the color for my "Bisque Red Pear" Acura. But they could and they did. I was given a loaner car at no charge, and they not only repaired the damage to the fender and headlight, the also took care of a couple of "parking lot" dings, at no additional charge to me. My contact at Selman was Bob Bessett, and he kept me up on their progress and got my car back to me earlier than promised. I appreciate AAA's handling of this claim and telling me about Selman. It will be my go to dealer for any future repairs.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Many thanks to Mr. Rudy Mazas. I went in looking for a vehicle I saw online, when I arrived the vehicle and been sold already. I got an instant attitude, but here comes Mr. Rudy Mazas, very helpful and knowledge about the inventory on the lot. Once he understood my dilemma he wasted no time in providing a viable solution in obtaining a new vehicle to satisfy my transportation needs. Mr Mazas explained all the new technology and functionality of my new vehicle and all of the overwhelming available electronic gadgetry. A thousand thank you's to Mr. Rudy Mazas. I highly recommend him to anyone looking for a vehicle.
Place is not the best looking, however Jay was more than helpful! He was not pushy on trying to sell a car, rather than what is best for me. Convinced me to hold on to my car for few more years to not go negative on equity and then buy. Great man, truly helped me even though he was losing a sale; much respect.
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
Thanks a lot for David Hernandez , he is really professional and I'd recommend him to my friends when buying or trading cars .
Also I'd like to thank Walid so much .
These guys are really great .
Thanks for all the STG team
We were very happy and satisfied that we went to auto nation in Cerritos Lexus especially when Mr. Alcantara helped us... His very good and so helpful ... We will recommend him 100% to our friends and family
Thank you Lexus Cerritos Job well done
It was great he got me something i could afford and gave me many options of models.
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