Took car in for service and a list of items to check and repair. One problem with tire on passenger front routinely leaks. They were unable to find a problem and said it was fine. Drove home and tire pressure gauge indicated low pressure in tire. We are now researching solutions on our own. They also said it would take 2 days to order new oil pan and car would be ready then. Waited one week for part to come in. Other than that, customer service for drop off & pick up were excellent!
Phenomenal sales and financing team @ Top Value!!!
by Jennifer Sakamoto from Honolulu, Hawaii
August 12, 2017
The manager at top value auto was not pushy and let us know if we had any questions or needed help please let him know. So we shopped around and found a really clean nissan 350z my husband wanted one for quite sometime now so we test drove the car and the salesman said we were approved within 3 minutes and just info of our paystubs and license we purchased a car at a bigger dealership before and felt rushed and when they got our down payment they took forever! We were at top value for 30 minutes and left with a car. The longest thing was getting our insurance. We are so grateful and God Bless you guys!!! Highly recommended and we will be back for my car after I save a down payment.
My salesman Isaac Magofna was absolutely awesome!! I will definitely recommend family & friends to see him. He made our buying experience fast & easy. He made sure we were happy the whole way. Mahalo Isaac!
The process was smooth! They helped us out with a trade in. Ajaye was really helpful in helping us get our car we are really glad we were able to work with him! Overall great customer service! Would highly recommend! Also Mimi was very helpful as well making our process smooth
Jon is the best salesman I have ever worked with when buying a vehicle. I have had good experiences at Tony in the past with both a Passat TDI wagon and a Jetta TDI wagon. Fair, honest, no pressure, no back and forth. It was almost unbelievable. Jon explained the CPO warranty, road service, and features of the car in a clear and direct manner. I would definitely recommend Jon and will ask for him by name every time I come to Tony. Thank you Jon! You are truly a cut above.
I was amazed at the service I received when I came in to Cutter Dodge in Pearl City. I was expecting the super pushy salesman and got the exact opposite. Cameron listened to what we wanted and provided outstanding service. His manager Romeo was also an amazing part of this experience. The two of them went over and above my expectations to get me out of my current car and into a brand new van that we wanted for our growing family. Words and reviews can not express how much these two helped us feel comfortable with the process and happy with the results.
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