Giant's service department is reliable, trustworthy, and friendly. I've been coming to Giant for the past year and haven't been disappointed. The service is quick and high quality.
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Love my Durango Limited
by CPA1979 from Lynchburg, VA
August 16, 2018
After leasing one when I hit a deer, I wanted to own this car/SUV. It is the 6-cyl, AWD version and it has been all I wanted. In the two years plus that I have owned it (bought used from lease), I have received greater than promised gas mileage, zero maintenance, and it has all the room we wanted for travel and around-town hauling.
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
I went into Will Teisiera on June 9 looking for a new car. Frank was quick, friendly, and got me the best deal on my new Ford Edge! I have now had my new car for two weeks and LOVE IT! Thank you Frank for your seemless service and thank you Will Teisiera for your selection of vehicles. We will be back!
New Dodge Owner
by RichAK from Anchorage, AK
December 31, 2018
This car has met and exceeded my expectations. I have become a Dodge fan and have no regrets. In comparison to other vehicles of this style, I feel it’s a true value.
In most of the requests for repairs, it was a good experience. My only problem with your Service has been the time element. In one case, I was told to bring my car in for the requested repairs in about 10 days. In a recent and other times the repairs for my Wife's car and my car took over a week to complete. This time element situations may require management to be more conscientious of your client's time needs.
Nice clean vehicle
by George from Havre De Grace,Md
December 28, 2018
Met all of my family's needs and we love it and the dealership. Great experience and great people at Apple Auto of Elkton. Thanks again.
Walked on to the lot and surprisingly was not attacked by 3-5 sales guys trying to convince me to buy a car. Was actually waiting for my pizza to finish next door at Pizza Hut and thought I’d walk around and see why they got. One of the sales guys eventually approached me and just told me to look around and that everything was unlocked to look at, felt really comfortable. I’ve had horrible car lot experiences but this one felt really smooth! I didn’t feel rushed, pressured or out smarted. Ended up trading my car for something 9 years newer. If I could recommend this place to someone I definitely would, ask for junior, he’s really nice!
A Lotta Bang For Your Buck.
by FIRST-TIME DODGE OWNER from GURNEE
November 26, 2018
I've put over 200k miles on the 5.7L V-8 HEMI Terrific POWER AND RELIALBILITY!! I was suprisingly very pleased with the Durango. Still looks very good inside. The only complaint is the typical Dodge rust around rear wheel wells and doors.
This experience was awesome thanks to Jason who made buying a car so easy and fast. Everyone was so friendndly. I absolutely love my bmw. Thank you Jason you were the best.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Since I bought my Ram I have had the best customer service.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
Had a great experience buying my daughter's first car. Friendly staff, lots of great cars to chose from. Have already told many friends about this place. I definitely will be going back ...
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
As always Lampe is the leader in auto repair and service. Smiling ladies meet you as you enter the service lounge and take control of your cars needs, I always ask if my Demon is here yet , just to put a smile on there faces, they always say, not yet Mr. Cole
Great so far just bought yesterday
by Durango from Kalamazoo MI
June 28, 2018
Love it lots of options, good deal for the money, dealership had great customer service.. Henkel auto in Battle Creek !! Headed to drive it now!!
This was the best car buying experience I have ever had!
by Mel's from DealerRater.com
December 1, 2018
My husband and I were treated with respect. We felt that everyone involved in the process of us buying our car were exceptional. Thank you.
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
I've purchased 2 cars from Own A Car and I am always treated very well. I've never been pressured and everything was to my convenience. They are very honest and my concerns were a priority.
Great car, has been great for our family trips
by Adrian from Garland, Tx
December 4, 2018
The Durango is great, spacious and very comfortable for everyone of all ages....hasn’t given us any trouble and I think it excelled our expectations !
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