Purchased new to us, used Lincoln MKZ. Owning an older MKZ we were knowledgeable and happy with the vehicle. The newer model with all the electronics was very confusing. Our sales person, Drew. Friends, walked us through the processes of setting up the necessary electronics. Took great care making sure the vehicle was cleaned and ready for delivery. The entire purchase expirence was enjoyable. I would highly recommend Drew and Jack Schmitt Ford/Lincoln to my friends. This is my second purchase.
This car is the worst vehicle I've ever own.
by Upset from Dundee, ny
December 2, 2018
After the warranty everything is braking, it is two years old, and I've had to put almost 3,000 in it really bad on the road.
I've now purchased two cars from Jack Schmitt Ford Lincoln and will definitely be looking their way when I go to purchase another car. The customer service has always been outstanding and they are very accommodating to requests.
I personally worked with Nick on my second purchase and he was courteous, professional, and knowledgeable. I appreciated his honesty and willingness to work with me on the purchase.
This truly is a 5 star dealership and is well-deserving of everyone's business. I highly recommend them to anyone looking for a new or used car and I look forward to seeing them again in the future. Thanks again for everything!!!
Most affordable with bells and whistles we'v owned
by Loving my Dodge from Findlay, OH
December 20, 2018
This van meets our needs for comfort, roominess, ease of drivability and overall style. We love that it has all the gadgets at an affordable price
We arrived at the dealership and ask to look at a Kia Sorento that I saw on the website. Our sales man Chris Wheeler was very upfront, professional and didn't try to sale me something other than what I ask to look at... He showed us the car allowed us to look it over from outside to the inside. After we test drove the Kia, Chris made sure it was what we were looking for without any pressures to buy... After I told him that we were looking to purchase in a cash sale. I than give him my budget UP FRONT. I couldn't believe it no hassle no back and forth and within one hour I had purchased my Kia and we were done and out the door. THANK YOU, Chris Wheeler, and the team at Jack Schmitt Ford. Highly recommend.
Stow n' go seating is the bomb!
by Happycamper from bettendorf ia
December 20, 2018
Traded my 2008 for this 2017 and the difference is remarkable..the 3.6 motor is a gem, with class leading power and smoothness along with better mileage..hauls everything.. tows my trailer and with the stow and go seats dropped into the floor...other minivans are not even close by lacking this convenience. My nxt is the nicest vehicle I have owned in my 50+ years of driving.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Dodge Grand Caravan
by Sarah from Cincinnati ohio
December 14, 2018
I love it, it’s a great van for the family and haves a lot of space for all my kids toys and luggage and groceries
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
Very nice van
by Rpm0427 from Farmington
December 14, 2018
Great sound system. Easy to load kids in and out. Love the ability to easily stow all of the seats. Overall it's a very good van.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Finally a vehicle that fits all of my needs.
by RonD. from West Brandywine, Pa.
January 2, 2019
Easy to use store-able (stock) roof rack system.
Could use more USB and/or lighter ports, but easily upgraded.
Lot's of after market things to upgrade the SXT and GT models.
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
Reliable in cold & snow or all weather
by Dragonturd from Edmonton, Alberta
January 1, 2019
Great for big families,
Lots of room for carseats, kids & babies
Better & more convenient than SUV
Tons of room for storage & packing items
Perfect height kids can climb into themself
Sliding door is perfect for putting in baby carseat and kids when someone parks to close beside u.
The salesman was completely honest and easy to work with. I was able to close the deal in a short amount of time and be back on the road.
Excellent for our needs
by Popo from Worland, WY
December 24, 2018
This vehicle body style hasn’t been updated in more than 10 years. It’s basically a cargo van with seats. But it has stow and go so the entire area behind drivers seat can be made into a cargo area or in our case for our dogs to take trips in. The only other newer van that does this is the Chrysler Pacifica and there are very few used ones available in a reasonable price range so this vehicle was a good choice as an alternative.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I have owned 5 since 1999 need I say anymore
by pat5caravans from richton park illinois
November 28, 2018
It's big. It's safe. It's extremely reliable. Unbelievable value. Ask anyone that owns one. Your wife will love it. Don't spend 10K more for an SUV. Save the money.
I went to Jack Schmitt Chevrolet in Wood River, Illinois today and was treated with professionalism and greeted like a friend. I recommend that dealership to anyone looking for a dealership with integrity and a great selection of cars. I saw a truck on their web site, drove down the street to the dealership and the truck was actually on the lot at the promised price. The dealership made it a very pleasant and efficient process in buying my truck. Thank you Jack Schmitt Chevrolet! I recommend everyone to look at their selection and find a car or truck for you.
Better mileage, roomier than expected
by Any evidence for that claim? from Burlington, Vermont
December 31, 2018
So far, this minivan has exceeded my expectations. Better mileage than I expected- 23 mpg- those are not highway miles. A 4 x 8 sheet of plywood fits in the back easily with the seats stowed. My Mountain bike fits easily standing up.
Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.
by Family Minivan from Ontario
November 23, 2018
Good family car for the price , you get what pay compare to other brands of minivans , not bad at all , but they need to update the model , the new 2019 is the same same , and they should add ad optional AWD
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The best vehicle that fits our needs
by Carol from London
January 1, 2019
Mobility and enough room to travel. The van has a very nice sleek look and came with much more options than the one we traded in. Just love it.
Great car - Hauls stuff like a van, feels like a luxury car. The GT upgrades are worth the price - Leather seats, power passenger seats, stiffer suspension. My only complaint was with the dealer - they did not honor their price guarantee. My wife has to argue them down. Will never go there again.
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
Great family car
by Drymopfirst from Watertown, WI
January 6, 2019
We recently upgraded from a 2006 and this is both so much better and so much the same. It really feels like we are driving a new version of our favorite car.
Tony Haman is awesome! Dzevad knows his stuff!!!!Whole staff is great!!!!BJ rocks the financial department! I will return for future cars as always and would and do refer all my friends and family!
Great van for a family with kids
by Paul G. from Rochester, NY
December 25, 2018
We looked at several vans before buying the Dodge Grand Caravan GT. We got some options including heated seats and steering wheel. This has been a wonderful car for our kids and the stow-away seats allow as much space in the back as most truck beds. It rides smoothly and has many features that older vans do not, including back-up camera and navigation system built in. We recommend this vehicle to anyone interested in lots of storage. So far, we love it.
I found my new car from cars website, and when I went to the dealer, the car was in an excellent condition and everything was same as the statement online. The salesman and financial manager are so nice, they made me feel like at home.
Drove this twice as a rental
by Anonymous from Irvine, CA
November 19, 2018
As title suggested, I had drove this car twice now for longish distance driving.
In terms of practicality, family did not complaint so that's a positive. My only negative is the boot a bit small compare to our Passat.
As for driving experience, I had and will continue to say it's a bit like driving a tractor. The wheel was relatively heavy comparing to all other cars I had drove. Given that I can confidently drive it at night for 90 miles from San Diego back to Orange County so maybe it does deserve some credit on handling department. The braking is ok but if you drive sensibly then I don't think it will be an issue. If you do blindly follow, aka tailgating, I have no confidence in its reactive time, anyway just don't.
Overall, a good people carrier but don't expect any fun driving experience.
We were shopping around for an Acadia and by chance ended up here. We worked with Jeff Lenz who was AMAZING! We had a 1yr old with us and he went above and beyond to help entertain our little guy during the couple hours we were up there. He was up front, honest, great with our son, polite and ensured we were completely satisfied from start to finish. We will be back to get another vehical from him in the future.
I've had Hyundai's.,Kia's..This Dodge seems to
by Felipe660 from Hudson fla
December 17, 2018
I have had Kia's.. I have had Hyundais. this dodge is the best car I have had. I would recommend this car to anybody. and I got the car at Subaru of Port Richey. Great salesman.
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