I've always hated dealerships for service because they force you to deal with a pushy, unkowledgeable salesperson instead of a mechanic. Not only did Veterans Ford not try and up-sell me every stupid, useless service imaginable, they were perfectly ok when I said I wanted to wait on certain services. Huh? It's like the Narnia of dealership service departments. They also seemed knowledgeable and happy to be working there. My first trip I was confused because I was treated like a human being, you could have conversations with them instead of just them talking at you. Sadly my car was totaled and my needs have changed (minivan), so I went with a Honda. I have a service contract with it, or else I would have no problem bringing it to Veterans Ford for service.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
Martin was able to work with me to get the exact truck I wanted, down to specific options. The truck had to be brought over from other town making my purchase quick and easy. Martin works with you over the phone even after working hours/days.
Throughout the whole week kevin was exceptional in not only his customer service but his knowledge of the product. I had multiple quotes from other dealerships but kevin was understanding and accommodating for any need that i had.
After seeing a Sun Toyota internet ad for a 2018 Acura, I initially shopped a local dealer for their pricing and realized that there was a considerable price difference between the Sun Toyota price and the local dealer. After indicating interest in the vehicle on Sun's internet site, I was immediately contacted by Ben Carriere. After three and a half hour drive to Sun Toyota, I traded my vehicle for the 2018 Acura. Ben Carriere is a consumate professional and a pleasure to work with when purchasing a vehicle. My wife and I were impressed with the level of courtesy that we received. This is the most positive experience in Car Buying that I have ever experienced. I must also say the restaurant inside the dealership is a nice convenience.
I went to Auto Enterprise after doing a search on Cars.com, The car I wanted was a bit too high but I sent out a request anyway. Pete personally messaged me and asked If I wanted. When I said the price was out of my way he asked what I could do. They lowered the price and monthly payments to fit my budget.
When I went to pick up my car there were no extra fees, no shady deals, no bait and switch. I got my car, my papers signed, and I was out the door with a smile. If you need a used car, BUY HERE.
Miguel, the sales rep, was very amazing...gave me a straight up experience . No back-and-forth. Steve Schack, Sales Manager, got me an excellent price and a better credit rating. Don't ever go anywhere else.
Very knowledgeable. Low pressure. Great experience.
by Kathyk1113 from DealerRater.com
December 2, 2018
Great service and knowledge of Audi. Sales people were friendly, patient, and very accommodating. Everything the sales people spoke about and committed during the sale were committed as promised.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.