It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Our salesman, Sean Connelly, and our finance man, Grant Geer, were great! There were no high-pressure sales techniques or "arm-twisting" with either of them. They were engaging, professional and just the perfect people to get us into a new car.They were willing to wait for us to decide what we needed to do without bothering us with phone calls or texting pressure. I would highly recommend both of these men to anyone purchasing a Toyota. JIm Norton Toyota is THE place to go for your new car!
Ryan Smoot and his team did an amazing job making sure I left there a happy lady! They made the process of buying my first BRAND NEW car very easy and as pain free as possible. They worked hard finding the perfect car for me!
This dealership actually made the car buying process enjoyable! I???ve been to several different places, including another Toyota dealership, but none had the customer service of Jim Norton. They gave me respect without pressuring me into any deal. I left feeling good about the purchase.
In less than 24 hours I have the car that I wanted and it was an absolute joy working with Adam Buckmaster - in the business office!! He got me a really good interest rate on the loan & the paperwork was a breeze. My salesman was Brad Mincer- I could not have had a better representative of Jim Norton Toyota. Everyone I had contact with genuinely care and want their customers happy. The car I traded in I purchased at Jim Norton Toyota- so they must be doing something right.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Buying our new vehicle was completely our decision. We never felt pressured by any employee. The process was quick and simple. The entire staff, from first contact to last, was very helpful in helping us find the exact vehicle we wanted and explain all the details along the way. They all carefully listened to our needs and succeeded in helping us find the best deal possible. We will definitely be back when we need to buy our next vehicle!
I just recently bought a new to my family 2015 Chevy Silverado from Calli; she was great to get us a wonderful deal! It first started due to our 2007 Chevy Tahoe that was put in their Service department due to some much needed maintenance. Brandon the Service Advisor was very helpful and went above and beyond any requests or conserns that my wife and I had. Whenever we decided to trade in the Tahoe we expected it to be a lengthy process however it was not it was a very quick process with very notible communication from all departments from the service department all the way to the financial department. My wife and I had our 19 month old son in the new car showroom with all the new Camaros and Corvettes! He was walking around the showroom looking at the new performance vehicles and wow what a site! Buying from Mark Allen Chevrolet was it a great experience! This dealership is very family friendly! I would highly recommend it! Not only did I receive a great experience buying the truck but whenever I went to pick up the truck with my father-in-law we met the owner (Mark) personally it???s nice to have an owner that is on site.
Aaron greated us with a smile and hand shake. He showed us a Chevy cruise that was very nice low miles, reasonable in price. When we asked him to look at something a little bigger no hesitation. Aaron gave my husband and I many opportunities to speak alone. We purchased the Ford Explorer. So far very satisfied with the vehicle and experience at Mark Alen Chevrolet. Thank you Aaron
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