November 29, 2018
My husband, Jim, was shopping for a car to replace his company car when he retires, and had found a 2015 Volkswagen Passat on their website. We went out to the dealership to see the vehicle, and talked with Lynn Wood. I should preface, we are "car people", and have worked in dealerships, therefore, we have a knowledge of vehicles. My husband drove the Passat and liked it, so we made them an offer. Lynn was very knowledgeable about her product, and therefore, could answer any questions that we might have. She really knows her product, which we find refreshing! Most salespeople are just order takers, men and women alike, but Lynn really knew her product. Lynn took our initial offer to Brian Johnson, the Used Car Manager, and of course, came back a little higher. Jim told Lynn that we would split the difference, and Brian agreed! Voila, we had bought a car! Lynn took our picture, and when she sent it to us, she followed up with an email to ask if we needed any information, etc. Best car buying experience we had had in years! We will truly recommend them to anyone in the market, and especially to Lynn Wood!