Used Cars for Sale in Euclid, OH

I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.

Shelley Gray was a great salesman- Really went out of the way !! He made sure I understood how the car operates. Installed my car seats for me.

I searched a popular automotive website to find the best deal on a new Hyundai Tucson. The 2018 Tucson had significant manufacturer incentives, making it an excellent choice for the price. Several dealers contacted me including Abigayle from Rick Case. I emailed all the dealers the features I needed on my new Hyundai, the details of my trade and the acceptable payment based on my down payment. All other dealers seemed to drag their feet on answering my inquiry. Abigayle and sales manager Todd quickly provided a quote- slightly above my comfort level. After further discussion and clarification, Todd and Abigayle promised to contact me first thing the following day. Todd fullfilled his promise and called with news he could do the sales requirements I requested. Within 1 hour, I was at the dealership ready to complete my purchase. Abigayle came in on her day off to complete the paperwork and Tucson delivery. She was VERY detail oriented in her explaination of the vehicle's features. I cannot be more pleased with my experience with Rick Case Hyundai and its employees!

I arrived at the dealership late in the afternoon to see if I was interested in the newer features in the 2019 Santa Fe. I had a 2017 Santa Fe Sport from Rick Case, but had seen some interesting reviews of the 2019. As we entered, we were greeted by the manager and said we were just looking at what was new. I poured over the 2019 on the showroom floor to see what was new and different. I was really impressed when the salesman, Jovahn Lockhart, came and answered my questions. I found him very well versed on the features of the vehicle and very polite. Best of all, he left me to do my own exploring from under the hood to under the floor in the package area. We discussed the engine choices and I said that I wanted to drive one that was not a Turbo. I had the 2.0T engine in my 2017. Jovahn found a vehicle with the 2.4 engine and off we went to the Freeway to test out acceleration, braking, lane assist, passing power -- the works. After about 30 minutes on surface streets, freeway and everything in between we returned to the dealership. The car sold itself, then Jovahn went to work and with the manager worked out a deal I could afford ... the only catch was he didn't have the car we wanted. Again Jovahn to the rescue ... he ran a dealer search and the next morning the car was there for us. Did I say that when we left waiting for the car it was several hours after the dealership closed? No one rushed me, no one tried to get me to take what they had, and I never felt rushed in any way. THAT IS AAA+ CUSTOMER SERVICE. Buy your next car from Jovahn Lockhart at Rick Case Hyundai. You will never regret your choice. By the way -- this is my third Santa Fe and we also have a Sonata Hybrid (2013) that runs like a top.

Excellent support for both Lincoln and ford cars and trucks in sales demonstrations and after sale for survice repairs and maintenance of both new and used vehicles

Great service and was able to see me same day . And very prompt and fast service on my vehicle. And car came out clean and beautiful every time

They were accomodating, pleasant , helpful and reasonable. the communication was superb and all of my questions and concerns were answered in a timely manner. Very pleasant to work with.

The car buying process was easy. Carl had helped us with a test drive a couple of months ago. When we decided to buy a honda, we made sure to make an appointment with Carl. He was very helpful and nice to work with on our visits.

First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.

I went in for repairs and ended up purchasing a new car. The process was very straight forward. No hassles. Everything worked out with the dealer and myself.

Great service. Nice personnel. Waiting room was a little cold though. I would highly recommend this service facilty. Took care of our recalls and look forward to our next visit.

Classic Madison is great - Both Jeep and Ford Dealerships. Very helpful and ready to sell an SUV. Good follow-up by salesman via email. Can't say the same for Classic Mentor Dealerships.

They gave me a great price without any games. They did not have the color I wanted but worked on it until they found the color. Great dealership.

The service and parts depts at this dealership are one of the best in Ohio I've ever been to. They keep you up to date on what's happening and call you if they find something new to make sure it's okto fix or replace. tHighly recommend this dealership.

Everyone worked hard to make the process as smooth and painless as possible! Very happy with my experience. I worked with Jason and he went above and beyond to ensure that everything went well and that I got exactly what I wanted

The dealership was easy to work with and was willing to work with all requests. They provided a driver to pick us up from the airport. You couldn't ask for a better experience when buying a car!

I appreciate the information that they gave me. They let me make up my mine without Being pushy. It was nice to be able to trust a salesman.

Super friendly, easy experience, great to deal with.

I stopped in Classic Madison on a whim and was warmly greeted by Sandy who made the entire process pain-free and helpful. John was also extremely helpful and worked with me to secure my purchase. I look forward to future business with Classic Madison as well as recommending this dealership to my family and friends.

Drove 60 miles to price one of the last leftover 2011 Sierras left in a decent color. Didn't know what to expect. What I got was respectful treatment, no pressure to buy, a high trade in allowance, and all applicable discounts and prgrams applied to my purchase without the dealer trying to pocket any of it. A real refreshing change from the last two dealers I tried to get a price from. Needless to say, I am driving my new GMC now, thanks to Tom Hook and Classic East Madison.