Brett was very friendly, knowledgeable and helpful. A true professional.
Nice car but be careful!
by kmix from washington, dc
January 13, 2019
It is great on gas, very comfortable and great styling. This is the second one that I have owned and they are awesome until you start having issues. If you buy it make sure everything checks out before you commit.
James Pennington was a pleasure to work with. My new lease was the smoothest transaction. He went above and beyond to give me the best deal. Very happy!
PURE FUN (500 Abarth)
by Z06_M3 from Streetsboro, OH
December 7, 2018
The US version of the Abarth is completely different than the EU version. With ~$1500 and a couple of hours in the garage you can transform this "cute little girls car" in an absolute (~280hp) beast. It performs like crazy and sounds better than most sports cars while doing so. Don't buy this car if you don't like attention! The reliability is italien ... get the Abarth and get it as stick!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Unique and cute design.
by Yoshi from Seymour, IN
November 25, 2018
I liked Unique and cute design and I bought it.
It has as good a driving performance as that stylish design.
It is a little unstable in the low speed range, but it does not matter if you get used to it.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
Worst vehicle I have ever owned.
by Destiny Stinson from Fort Wayne, Indiana
July 1, 2018
It sucks. My air conditioner has been broke for 5 months now and they can’t seem to fix the issue. The air bag light keeps popping on and off and they couldn't figure out why. The ride is so rough since I’ve bought the vehicle. It is COMPLETELY uncomfortable to ride in. The speaker for my phone has been making noises since a month after I bought it. Honestly regret buying this. Next time I will definitely stay away from these things. So disappointed.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
My first car and I love it
by Eluening from Baltimore, MD
August 17, 2018
I bought my 2016 Fiat 500x easy a little over a month ago used with 47,000 miles already on it, in the short time that I’ve owned it I’ve already put about 3,000 miles on it just from everyday driving and a long road trip to Canada. I love this car!! It’s my first car as I’m only 18 and I pay for it all by myself which is another thing I love: it’s cheap. All in all per month it costs me about $380 with insurance and gas. Which is super reasonable for a teenager or someone who needs a nice car but can’t spend a lot of money. Mine has AWD which I also love even though I haven’t driven it in the snow yet, I know it’s going to be perfectly fine. My only drawbacks which don’t really matter to me but would probably annoy some people who are more into cars, is that the transmission is SLOW. Also not a lot of torque so it takes some effort to get it up to speed. It’s totally fine once it’s up there it just takes some effort and can be kind of loud and off putting when accelerating. But I love it and it’s the perfect car for me!
great value for the money, handles well, very comfortable. Looks great, gets lots of admiring nods on the road
excellent feature set, navigation,satellite, impact protection,
love the multiple device bluetooth integration and the Connect APP
Never thought of a fiat, but my hubby is Italian and told me to give it a try...it’s small and fun...the dashboard has the exterior metal (same color) giving it a sports car kinda feel...love the feel of the steering wheel, small and very responsive again giving it a sporty feel..the driver seat could be a little more comfortable, but it’s not uncomfortable...roomy hatch compartment considering that the car is small..love the double glove compartments...decent sound system...fun to drive...
I have had my 500 for about 10 months and just love the car. Mine is a 5 speed standard and the fuel economy is great. Love the cool styling of the car and it rides and handles very well for a small short wheel base car. More than I expected from such a small car. Simply put "I love it".
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
The most fun car ever
by MikeV from New York
July 3, 2018
I love this car it is very fast and very reliable and my edition rocks!!!
Very good handling and the 17'' wheels make big difference.
We spent the day at this dealership and couldn???t have had a better experience. They met our needs and went above and beyond to accommodate our requests. I am so impressed with our salesman, he really treated us well and his experience showed. He was so patient with us and I am confident he gave us the best deal possible.
My first convertible
by Raini from Cowpens sc
November 15, 2018
I love to drive my fiat through the back roads where I live the view includes lots of cows, horses, even donkeys sometimes!! The reason I love it the most is because the frame of this car is so safe even as a convertible and my hair doesn’t get ruined like you do in most convertibles!!
Dave Baldwin, my salesman was a perfect match. Very helpful when transitioning to a new Jeep Compass from a much smaller Mitsubishi Lancer. He was very knowledgeable about the various incentive programs available and picked the perfect vehicle for me and my driving needs. I would recommend not only Dave Baldwin but the Jeff D'Ambrosio Auto Group for your next vehicle lease or purchase.
Most reliable car I've owned. Great in Winter, too
by designlemon from Rochester, NY
December 15, 2018
So easy and fun to own. Reliable and affordable, sporty & stylish. Fast and peppy. Tons of headroom and legroom which is surprising for a small car. Amazingly big trunk can handle anything! When I decided to sell I immediately went to look for a new Fiat. GREAT CARS.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
GREAT Business Ethics.. They listened well and got me into the vehicle i wanted for the price i said i could afford.. <3 THANK YOU MY CAR!! Great job TO ADELSON AND JUNIOR
Cool and fun
by Sandyman from Howard Beach, NY
July 23, 2018
I thoroughly like this SUV for its distinctive styling and several features that you'd not expect to see on a vehicle in this class. It handles well and provides a good, solid ride. The 4 cylinder engine is smaller than what I have previously been used to and is a bit slow to respond by comparison, but capable and even peppy although it does have a tendency to be a bit sluggish sometimes at low speeds.
Overall, I am very satisfied with his vehicle and am looking forward to enjoying it for years to come. The one thing that most attracted me to the car in the first place was what I see as a great value. Bought this one used, got a great deal and have been pleasantly surprised at performance and overall quality.
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