Used Ford EcoSport for Sale in Bountiful, UT

I've notice a lot of confusion from other reviews with the customer service and service at Prestman Auto so I thought I'd add my two cents and my experience. First of all, they have a policy where they allow you to browse on your own without any interruptions from annoying sales reps. If you need help for a test drive something else, just ask any staff for an available sales rep to help you and they'll find one. Also, if you don't understand why their prices are so low, you should read on their website to learn a little about them because they aren't your typical car dealership. About 2 years ago I bought a 2013 Ford Focus ST-3 from them for an excellent price. I have loved my car ever since and I would recommend this dealership to anyone especially my fellow car guy/gal.

We have only had it for one day but we are happy with it so far! It met all of my husband’s needs for a new less expensive vehicle.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Car meets alll my needs. Good navigation. The visility is pretty good. Screen is big and technology is excellent. Back up camera is good also.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Great except the side door opening on the trunk in lieu of the overhead. That was a flop for Ford in the 70?s, why bring it back?

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Most rear legroom and great interior styling. Drives very well. Very nice drive.Great 4 wheel drive. Good value. Room for three adults in rear seat.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

I took my Explorer in on a Tuesday with major transmission problems, was given a choice of repairing the problem on my existing transmission or replacing it with a rebuilt transmission with a three-year unlimited mileage warranty (duh, a no brainer!), and it was complete by Friday. I had discussed having some other problems fixed while it was in the shop, also, but they didn't get fixed. No problem, I'll just take it back another time to get these problems fixed when I can. Andy in the Service department was very helpful and knowledgeable. So far, the fix has worked and the transmission works very smoothly.

I took my vehicle in for an oil change and everyone that I spoke to was friendly and professional. It did take longer than I thought but they were very busy so it is not a big deal. I will be taking my car there from now on.

I have owned this vehicle for 2 months, and am very happy with it! I was a little nervous about downsizing slightly from a Ford Escape to a Ford EcoSport, but it has proven to be plenty roomy for my needs. I am really impressed with all of the nice features like heated seats, moonroof, and the Sync3 system - all without a big price!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

Alex was great, made me super comfortable while trying to decide on my purchase, no pressure to hurry up and make the decision and just get me out and done. The one thing was that the vehicle I ended up with was super dirty inside and out and was not cleaned up like cars I've purchased in the past. This should be what the dealer can work on.

Our Purchase of the SUPER DUTY F350, at L.H.M. Downtown, was in all my years by far the BEST, the most professional, and courteous, sales & finance ever experienced in buying a vehicle. The professional and courteous interactions with Will Shields in sales/ demo, and pricing, again by far, surpassed several high end vehicle purchases I have made, including the likes of Ranges Rover, and Mercedes Benz, to name a couple. Will, introduced us to Mike Clark. What a gentleman! Mike processed, finalized the financing, and wrapped up the loan and purchase paperwork... Mike's a real professional, and was patient and took time to explain every question i had regarding the new loan. (This is in my experience where, things in other dealerships become difficult. time consuming, EXPENSIVE, and feeling pressure to add items to the purchase). Now, I understand, the DEALER, to not incur liability; is required to make the Buyer aware of certain products and extended warranties, etc., For us Mike handled this process efficiently, offered the items as required. Well done. We felt no pressure... and it did not take hours, as has been my experience several times when trying to efficiently buy a new vehicle.. To wrap up. I highly recommend LHM Truck Land, and Will Shields. And if you are lucky, Mike Clark was really great to help us finance and finish the purchase...

Service department and Nissan really came through for us! Our 2014 Nissan Versa was having serious transmission issues. We have kept up on recommended services (replaced transmission fluid at 30000 miles) Took it into Tim Dahle Southtown in March at 68000 miles (out of warranty). They did not charge me a diagnostic fee. The service depeartment was phenomenal, calling every day to give me an update on the progress. They were able to get Nissan to cover the transmission because I performed regular service on it. They had the transmission in stock and it only took a couple days to replace. This dealership is a well oiled machine and I would probably trust them with my life! :)

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I have had a Honda CR-V for almost 14 years. Before I purchased it, back in April 2003, I spent 8 months researching vehicles. I compared small SUV's-price, safety, maintenance, read Consumer Report, test drove other brands and finally, realized the Honda CR-V was the best car for me. I purchased it and have loved every minute of driving. I have never had any trouble with it, still have the same clutch, no repairs, other than regular oil changes, vehicle maintenance and one flat tire. After reading about a few different brands, I decided to go back to Honda. I wanted a mid-size SUV and I knew the Honda Pilot was the right car. We walked inside and Patrick White, who would be our Salesman, came up to us and introduced himself. I was immediately at ease with him. We seemed to be on the same page right away. I told him I was looking, but not yet ready to buy anything. He actually acknowledged that he wanted us to go home and think about it. He told us about the Pilot and all of its features. He answered a ton of questions, one in particular, whether to lease or buy. We test drove the car and immediately, I knew it was the right one for me. Patrick was so easy to talk to, we immediately felt comfortable with him. I loved the car but wanted to think about it for a few days. He told me to research online and really get familiar with the available features. We came back the next weekend and drove the Pilot Touring again. Patrick helped me get to know the different features and showed us how it drives in snow. He drove in a snowy lot and did several maneuvers, showing us the traction, braking and turn radius. It was amazing. We came back in and discussed lease vs buy. I decided to lease with an option to buy. Patrick walked us through everything and made the process so easy. While the final papers were completed, Patrick had the car set up and ready to go. He ran through some last minute tips to allow us to drive off the lot feeling confident in our purchase. He did a fantastic job, no pressure, allowing us to ask questions, try out features in the car., etc. We have already gone back to ask more questions, and he was happy to steer (pun) us in the right direction. Overall, it was a very easy, comfortable process dealing with him. I have my dream car and couldn't be more pleased. I would recommend Patrick White to anyone wanting to buy a Honda. He is a wonderful salesperson--friendly, knowledgeable, easy-going, great sense of humor, and most importantly, not pushy. Patrick deserves an A+!!!

Purchased the car for my 18 year old; she loves it. She likes the electronics, the size of the car, all the ways the seat is adjustable. The overall appearance of the car is cute. We compared to Honda, Ford had more features for a better price.

I talked with Sara about possibly purchasing a used car. She was most helpful and courteous and took the time to answer all my questions. She also gave me additional information that will help me when I am ready for that purchase.