I have nothing but good things to say about CarLotz! The buying process is very friendly and there's no pressure! Everyone that works there is very customer oriented and you can tell they want their customers to be happy! I knew when I first started talking to LaDale that I was going to buy a car from him. He was the friendliest salesman I dealt with all day and was happy to bring out anything I wanted to see and test drive! After a couple, I sat down in my new car and knew it was the one! He got me a great price and I love it! Dont hesitate, go see them today! Thanks guys!
by CD from Louisiana
November 20, 2018
Very reliable fun driving family vehicle with many safety/security features. Loved the panoramic vista roof, heated and cooled leather seats and the Sony sound system.
They have a a wonderful staff that was very knowledgeable. Most comfortable car buying experience I’ve had. They’ve found a customer for life. Great job!
by Deke from Troy, MI
November 5, 2018
This review is for a 2016 Edge Titanium v6. I had a loaner 4cyl turbo earlier in the year and found the power lacking. The v6 provides plenty of power off the line and in highway passing situations. It is EXTREMELY quiet. It handles well, much like the Fusion which shares this platform. The interior is very nice -- Sync 3 is a marked improvement over the previous iteration. I was very impressed by the amount of storage for front passengers. Note: my previous vehicle was an Expedition. The only knock: I hate the trend of increasingly high door sills. My vehicle has the BLIS system. I would not by an Edge without this as visibility is no where near that of the Expedition. Also, I'm not a fan of the rear lights. They look like someone gave the truck a wedgie.
This is the best way to sell a car I have ever seen. They got me an extra $4,100 vs my $12,100 offer from CarMax, and it took 27 days. I will sell every car I own through CarLotz going forward. They tap the retail market instead of buying it from you at a wholesale price (you just need to be able to leave it with them while they are working the sale).
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Best car I've owned
by Susan from Albany, NY
October 22, 2018
This is the first domestic car I've owned in 30 years and boy do I love it. I've had Saab, Mini, Acura, Volvo and none of them compared to my Edge.
great place to buy a jeep from people were great and i got a greatttttttt dealll THANK YOU very nice place and did everthing to make me happy
Id buy another one in a heart beat if I had to
by Ray from Portland Oregon
November 21, 2018
Ive had the 2016 Edge SELa month now and absolutely love it. Theres not much more Id want out of a vehicle. Im a fat xxxxxxx used to getting in and out of a lifted Excursion, but I get in and out just fine, plenty of headroom, comfortable seating, plenty of storage for fishing and camping crap as well as groceries, back seat theres enough room for passengers to be comfortable, drives very well, comfortable ride, plenty of zip to it. Brakes do grab a bit, but you get used to that and adjust your driving style like you would any other vehicle. Im very happy with it, and look forward to the next ten years at least driving it.
Went in for my new vw Golf R's first oil change and as always quick easy and on time. Always a pleasure with everyone at the dealership.
Love my Ford Edge
by Jupiterkaren from Jupiter florida
January 5, 2019
Great comfort front and back seats. Display is large enough to see while driving without taking eyes off road to focus....navigation awful. Takes me past places I am looking for, when I use voice commands it calls wrong people, also some buttons so small you really need to make sure you get familiar with vehicle so you can press when needed. Once in a while I detect a hesitation with the tranny, but then it picks up speed again. Trunk one button great feature, twice I stood by it with keys in hand and it started closing on me, I lived. Yes great vehicle. I feel secure and comfortable.
Room and safety for family. We have two kids both with car seats and there is plenty of room. All wheel drive works in snow (WV winter tested). Plenty of cargo room. Can handle four adults comfortably as well. A bit pricey out of dealership, but hope it lasts to make up for that.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
I love my new Ford Edge.
by Zina from Dry Pron, LA
December 17, 2018
I am pleased with everything about it. The way it handles, gas mileage, color, legroom in the rear seat, all of it. Thank you very much!
I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.
the employees at Sutton are very accommodating, and seems to be very concern about making the customer happy. I would recommend Sutton as a place to purchase a vehicle.
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