I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Usually after a sale, the salesman is no longer interested (or available) for the problems of his customer. However, I must say Trajce provided EXCELLENT service and care for me dealing with three different problems that I created in the pouring rain on the dealership’s lot, 17 days after the purchase of my new Optima. All ended well as he assured me it would! He was great!
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
I would just like to say that the staff and experience at Schaumburg Lincoln was exceptional. Marcellus and Ian went above and beyond to take excellent care of my girlfriend bought a car. If you are looking for a Lincoln or used car please go see them they will treat you like family
We stopped in to look at the new MKZ Hybrid. Tom was extremely knowledgeable, laid back, and not pushy at all. He listened to our needs and put forward a solid sales pitch without being overbearing or desperate for the sale. Our experience there was good enough that we are considering purchasing from this dealership and having the car shipped to where we live in Ft Myers, FL. The sales manager chased us down in the parking lot, which was a pretty big turn off, but our experience up to that point still makes us want to consider buying from here. I will update this review if we decide to purchase the MKZ from here.
Did place was amazing, tell answered all of my questions and helped me find amazing deals to get the car that I wanted. Ryan Livingston was our sales person and he was awesome. He had a wonderful sense of humor and helped me find the car that I wanted. Everyone at this dealership was very nice and welcoming. I would highly recommend this place to anyone who is looking for friendly service and more car options!
Great experience. Everyone was professional and courteous. This was the best car buying experience we have ever had.
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